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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Ecos Dubai Hotel at Al Furjan

    - “Service and comfort especially Ms.Nurzada from (Front desk) who assistence by her professionalism and friendly engagement I would say very impressive!”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Pousada da Renata

    - “The place is so relaxing and comfortable. Anyone who looks for a beautiful quiet place with a pool and a loot of resting beds and hammocks this is the perfect place. Renata and her daughter was lovely and welcoming.”

  • Travelodge by Wyndham North Bay Lakeshore

    - “Breakfast was excellent. The staff was friendly and courteous.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Studios Kymata

    - “Friendy staff and good location. Loved our stay.”

  • Kastara Resort

    - “Incredible view on the jungle from the rooms Possible to go to Ubud center by walking 15-20 minutes Great restaurant and breakfast”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • stayme THE HOTEL Asakusa Riverside

    - “nice location and view...You can see the Sky Tree Tokyo very easy . from the room window.”

  • KLCC suites by Chambers

    - “Nice, clean studio apartment with everything you need. Household appliances are quiet and do not disturb sleep. Very conveniently located, close (a few minutes walk) to a train station and a large mall.”

  • Poppies

    - “The staff was excellent”

  • ENERGOSFERA - Innowacyjny Ośrodek Turystyki Edukacyjnej

    - “We weren't expecting much as we hadn't done much research, but we were blown away by this facility. The food in the restaurant was amazing, the glamping pods were very comfortable, the staff went out of their way to show us around and make sure we were happy. We brought our little dog, and they offered to look after him while we used the sauna and hot tub. The owner invited us to look at the stars through his telescope and was happy to talk to us at length.”

  • PortoSoul Trindade

    - “The hot tub was great to have after a long day out in the cold. The host has been extremely helpful, friendly and accommodating. Almost everywhere was just a short walk away. Highly recommended!”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Amadha Villas Retreat - Free Tuk-Tuk Service To the Beach

    - “What a beautiful gem We had already booked another hotel but it was so awful we checked out after 1 hour so frantically phoned around and came across Amada WOW Om was so helpful so inviting and truly went that extra mile to accommodate our 17 night stay from allowing us to keep our cases safe when we stayed away to arranging trips (much cheaper than anywhere else) advising places to go ordering food in getting tuk tuk to beach and shops (free 3 times a day return Fabulous service )the list goes on All the staff always have a smile and really go that extra mile every time nothing is any trouble Om gives her personal phone number 24/7 for anything you need Snacks & drinks available We will never stay anywhere else The place has a beautiful garden with seating,& large pool Also bungalows with private pool Rooms are big bright and huge showers 4 poster comfy beds with fridge coffee & tea making. We used the washing facility all our clothes came back clean ironed & folded smelling fabulous So look no further Beautiful place Beautiful people Thanks and look forward to coming back soon”

  • Apex Hotel

    - “The room was very nice and clean. Breakfast was delicious and terraced view was perfect Staff were very friendly and helpful”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Crane Court by City2Stay

    London, United Kingdom

    Average review score: 8.5
    • Positive section of review

      The location was great! Super central to PT and walking distance to places. Property was clean and comfortable, had everything we needed. Washing machine was a plus, likewise to kitchen and utilities for cooking. Overall enjoyed our stay!

    • Negative section of review

      It was great, just as we were on the lower level it was a little gloomy. But nothing to far of ruining the trip!

    Reviewed: 21 May 2024 Stayed in May 2024
    Hedges Australia
  • Abbey Hotel Bath, a Tribute Portfolio Hotel

    Bath, United Kingdom

    Average review score: 8.6
    • Positive section of review

      It was a cool movie themed room, big tv which was nice for watching something in the late evening after a busy day/ early evening exploring. Staff were really friendly and welcoming.

    • Negative section of review

      Unfortunately our room was next to an alarm that was going off in the hotel, it was more of a system alarm so the beeping of a battery running out, which ruined our nights sleep. We did tell the staff and they did appolagise. As well as this we seemed to also have the water pipes going through our room so there was lots of loud noises sadly. The bed which was advertised as a double was actually 2 singles pushed together which was also not very comfy when you land over the join of the beds. It’s a cool building, lovely staff and very central but for the price my partner and I felt a little let down, especially as we had paid a little extra for a themed room.

    Reviewed: 21 May 2024 Stayed in April 2024
    Amanda United Kingdom
  • Stonefield Castle Hotel ‘A Bespoke Hotel’

    Stonefield, United Kingdom

    Average review score: 8.6
    • Positive section of review

      A hotel full of character with friendly helpful staff set in beautiful surroundings and wonderful gardens. Incredible views from the dining room. Would not hesitate to return.

    • Negative section of review

      Nothing to dislike

    Reviewed: 21 May 2024 Stayed in May 2024
    Stuart United Kingdom
  • Lamlash (holiday) Lets

    Lamlash, United Kingdom

    Average review score: 9.6
    • Positive section of review

      Comfortable, with beautiful decor and in a great location. Well equipped also and Moira was very helpful to us if we had any questions. Having two toilets was also very helpful!

    • Negative section of review

      Nothing.

    Reviewed: 21 May 2024 Stayed in May 2024
    Vari United Kingdom
  • Luxury Studio Suite in Stamford Centre - The Old Seed Mill - B

    Stamford, United Kingdom

    Average review score: 9.3
    • Positive section of review

      Centrally located in the centre of Stamford, with lots of shops, cafés and restaurants. The apartment was clean and spacious.

    • Negative section of review

      The apartment was quite noisy as it is located next to a night club and I can hear cars driving past (the double glazed windows don't keep out the sound). The radiator in the bathroom is rusting and will possibly need replacing.

    Reviewed: 21 May 2024 Stayed in May 2024
    Peter United Kingdom
  • The Red Lion Inn by Chef & Brewer Collection

    Todwick, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Lovely receptionist, Jude. Excellent meal, best belly pork ever. Room very well fitted out and comfy bed.

    Reviewed: 21 May 2024 Stayed in May 2024
    Roger United Kingdom
  • Holiday Inn Express - Glasgow - City Ctr Theatreland, an IHG Hotel

    Glasgow, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Very clean and comfortable, bed and pillows excellent

    Reviewed: 21 May 2024 Stayed in May 2024
    Pamela United Kingdom
  • Castle Hotel

    Eynsford, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Very comfortable stay, excellent breakfast and staff

    Reviewed: 21 May 2024 Stayed in May 2024
    Sandra United Kingdom
  • The Swan Hotel

    Newport, United Kingdom

    Average review score: 8.9
    • Positive section of review

      Lovely spacious room

    • Negative section of review

      Food was basic - breakfast tasted strange - maybe need to change cooking oil

    Reviewed: 21 May 2024 Stayed in May 2024
    Alison United Kingdom
  • Stylish Apartments in Pimlico & Westminster

    London, United Kingdom

    Average review score: 7.1
    • Positive section of review

      Leaving!

    • Negative section of review

      This has been our worst booking ever. We were arriving late and advised the owner, as the instructions clearly state that you will be met at the property. You are not. We managed to get the lock box code from the owner, which is the last communication we ever received from them. On arrival you are greeted with 5 flights of very steep stairs which have sharp turns. Not good if you have any luggage, elderly or have COPD like me. On opening the door to the unit, you instantly regret booking this place. It bears no resemblance to the photos. False and misleading marketing. It isn’t a stylish apartment, it’s a slum bedsit. A bed in a room. With the nastiest stains on the carpet. Two flimsy towels for the entire stay and no washing facilities. There is no seating area. You need to pack pillows as the two provided are a joke. The bed is the most uncomfortable in the world. On inspection the mattress had been flipped over (no prizes for guessing why!). So you sleep on the mattress base and feel every single spring. Next morning I woke up with red blotches all over my body. We tried to contact the owner….. no response. We then called Booking. com and they were at the time helpful, apologetic and promised they would raise a complaint and issue a refund for the unused portion of the stay. Later that day they back flipped, no compensation, no refund, no further communication. Their advice instead of a refund…leave a review! So we hope you will find this honest review helpful. Their slogan is Booking.yeah, more like booking.naah If you have booked this place and have the opportunity for a refund, cancel immediately.

    Reviewed: 21 May 2024 Stayed in May 2024
    Carl Australia
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