1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Everything was great - location excellent - next to Portobello Road - lovely street with great gastronomy, 400m from undeground station, and the host was very helpful when I had a personal request. There was a 2 beds and great mattress automatically inflated for an additional person. The bedding was beautifully scented In the kitchen was everything I needed - pots, pans, glasses, plates, liquids, salt, sugar, oil, pepper etc. In the bathroom was the same - high quality towels. The building, apartament and everything inside was new, modern and perfect clean,
Positive section of review
The location for the purpose of my trip was great. The surrounding of the hotel is lovely and peaceful so you don’t get noise from traffic. The staff on the arrival and at the breakfast was very friendly. The room was the best bit. I was doing the balmoral races so it was exactly what I needed. Small cosy and warm, with great shower. Big enough for me to stretch. Comfortable bed to rest. It was just great.
Negative section of review
Nothing to report here
Positive section of review
The owner messaged me regularly before arrival with useful information and also left some provisions on arrival which was a lovely touch. I loved the location which is just off the high street with everything on your doorstep. The decor in the apartment was lovely which made it feel like home from home and not a hotel room.
Negative section of review
Parking was a bit of a lottery but we parked the car in a car park within a five minute walking distance for the night.
Positive section of review
Friendly staff, clean accommodation, comfy bed. fantastic price and lovely breakfast located within walking distance to centre to town, easy access and free parking with ample space.
Negative section of review
Light shining under the bedroom door, easy fix may consider a draft excluder fixed to the door, security light shining into bedroom over curtains may benefit from relocating light or introducing a curtain pillar, general talc needed to update the building.
Positive section of review
Good choice of food for breakfast - we didnt eat a lot as was early flight but staff very friendly and helpful and plenty variety
Negative section of review
It was a bit of a walk to the terminal but most was covered which was good as was cold
Positive section of review
Good value for money. Convenient position close to the city centre and services.
Negative section of review
Little noisy room. Small bed. Improvable cleanliness.
Positive section of review
We booked a tally ho bike tour for the morning after our stay. Great location!
Negative section of review
Only thing (that nothing can be done to fix) was the train noise.
Positive section of review
Location excellent & breakfast really good
Negative section of review
Tired decor & very abrupt receptionist (female) Shower La in 2 of 3 rooms particularly small and not suitable for adults to use other than sideways on !
Positive section of review
Beds comfortable.
Negative section of review
The door handle digital lock was awful to use. Couldn't see the numbers to enter the code on arrival due to the sun, It's even difficult to see at night. Outside area needs tidying, not a good first impression. Inside requires a few paint retouching.