1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast was not as expected as delivery of some of the products had not arrived, however the chef compensated by doubling up on what he did have. Views from our room were lovely, staff very helpful.
Negative section of review
Tables at breakfast could have been cleared a bit quicker. Little touches like having a side plate and butter knife would have been nice also a teaspoon ! We were unaware we had to put the 'make up my room' notice on the door so our room was not serviced, it would have been nice to have been told this arrangement Noisy at night as our room was over the main entrance
Positive section of review
Nice location just a few steps from Gatwick south terminal. Very good if you have an early morning flight the next day.
Negative section of review
Somehow cold atmosphere. I know it’s part of the corporate image Hilton has, but would have preferred something more cozy and warm. Staff was very professional and kind.
Positive section of review
Nice hotel, booked small rooms convenient for overnight stay before or after flight. Parking, WiFi.
Negative section of review
Since the hotel is located on the university property, it is not easy to be found even with local navigation.
Positive section of review
Everything you needed …. parking available which was one of the reasons we chose this property ..
Negative section of review
Everything was good
Positive section of review
Can not fault my stay at Abbey Green Farm. Frindly. Clean. Great Breakfast.
Positive section of review
Booking was cancelled had to get refund off booking . Com
Negative section of review
Booking was cancelled
Positive section of review
Bed linen and towels were clean.
Negative section of review
I totally objected to being asked to pay a deposit before using the room! As if I'm going to damage or steal something? Also if you're going to treat your customers that way at least have the courtesy to examine the room and confirm a refund before the customer leaves? Staff couldn't speak English well enough to answer questions about this. I will never use this hotel again or recommend it on that basis. The basement room I was given was clean but tatty. Bathroom door didn't close. No door on the bedroom so a buzzing fridge could heard through the night. No bulbs in either of the bedside lamps!? You couldn't open the blinds fully otherwise you could be seen from the street. There was noisy building work going on on arrival in the afternoon and early the next morning. The building and room seemed to be secure but I couldn't be 100% confident so I didn't leave anything valuable when I went out for the evening.
Positive section of review
Nice hotel close to the airport
Negative section of review
Shower was very poor
Positive section of review
Clean and affordable
Negative section of review
I think it was overall great
Positive section of review
Location was good
Negative section of review
Poor bar area , small and uncomfortable chairs
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