1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very comfortable. The loft area looking down on the lounge/kitchen was relaxing and cosy. A wonderful additional living space. Excellent location, only short walk into town centre across foot bridge. Two free private parking spots a great bonus.
Negative section of review
A very minor issue, but couldn't locate switch for lights above bathroom mirror.
Positive section of review
A partial river view fro the room wh9ihc was great. The room was a good size and and excellently comfortable large bed. Buffet breakfast had a great range and quality - especially the porridge. Very helpful and friendly staff throughout.
Negative section of review
Nothing - all good.
Positive section of review
Staff were friendly enough for the most part, bathroom was immaculate and fantastic, bed was very comfortable, ac was great, decor was relaxing but a bit dated / passé
Negative section of review
Staff not as quick/efficient as expected, took a while to check in, had to queue in the morning to book a taxi, took quite a while for for bartender to get what he needed before serving, restaurant forgot my wine order; in the room a suspicious stain on the desk chair, the windows were a bit dirty so what could have been a great view was not, also gap under door let in light from corridor, neighbouring doors didn’t close quietly, they all slammed. Steak in restaurant was ordered medium but arrived more like rare, and looked a bit small and sad, it was all cooked well and tasty but expensive for what it was. The Pimms was from next door, £8 and not very Pimmsy, a bit too much lemonade and bare minimum fruit. Nice views, great meeting place outside. Staff were on it collecting glasses but zero tidying or wiping down, all a bit dirty, bare minimum done. Hotel biscuits have gotten extremely small !!
Positive section of review
Good location, very nice well maintained apartment, smooth check-in/check-out process, amenities, provided coffee and tea (nice touch)
Negative section of review
To say something, cleaning/washing of the towels and bed linen could be improved
Positive section of review
Great staff. Very accommodating. Place was very clean and tidy. Would highly recommend it and stay here when in Central London.
Negative section of review
Couldn't fault the place.
Positive section of review
Beautiful little bedsit got everything you need for a 2 day break very clean made even better with a TV in the bedroom
Negative section of review
Nothing
Positive section of review
location is good for visiting leeds castle.nice breakfast.nice garden and bar to chill out
Positive section of review
The space in the caravan
Negative section of review
Noisy neighbours
Positive section of review
Facilities was good
Negative section of review
Everything was ok rather than the cleaning bed sheets was not changed everything was messed up like look like they didn’t change everything when last visitors was moved it was not acceptable
Positive section of review
Location
Negative section of review
No fridge. Essential on hot days