1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Bed sheets stained the bath was the wrong way round so whilst getting a shower you had to stand on the slope which made it very difficult to balance. I’d love to see the risk assessment for that along with accident stats strange.
Positive section of review
The hotel has been kept in excellent order. It’s fresh and clean and not outdated like others in Eastbourne. The staff are clearly one strong team. Service across the whole hotel is outstanding.
Negative section of review
I loved everything I was so pleased to arrive and fine everything was perfect. Couldn’t fault a thing.
Positive section of review
The space, the decor and kitchenwares, the shower heads perfect. Bathtub was nice to relax in. Parking stall right outside the door, Tesco very close.
Negative section of review
No dryer to compliment the washer. Couch not very comfortable, but nice. Should have blackout drapes in bdrms. Lots of candles, but no matches. Beds could have been bigger
Positive section of review
Quiet location, owners very nice and informative. Great breakfast using local ingredients, including fresh eggs from the owners' chickens .
Negative section of review
Nothing
Positive section of review
The rooms were luxurious - more so than expected for the price. Had it not been so wet, the outside areas would have been lovely to sit out in.
Negative section of review
Just a tiny bit intense regarding the parking, but I kind of understand as they want to ensure everyone who wants a park can get one. Also just a wee hiccup night one in that we had asked for twin beds and the joined up twin beds hadn't been separated, the person working felt it would have been a challenge to separate them and change the sheets etc as she was the only one on duty in reception. However, they were twin beds essentially joined together, so we managed.
Positive section of review
Room was a lovely design and great decor. Very functional. Nice cow shed products. Good shower and comfy bed. Free parking.
Negative section of review
Diner was too busy to get a table on arrival at 8pm. Had a long wait and a very late meal. Be good to make guests aware the need to book a table ahead of stay. Generally very clean although the floor in our room had not been cleaned well so this was a bit disappointing.
Positive section of review
Staff were very helpful, food was good and the locality excellent.
Negative section of review
The general condition of the hotel was dated, needs a major refurbishment. My room was very basic, with a missing toilet roll fixing and missing a decent chair to sit on. The bed not very comfortable, a little springy for my liking, the colour scheme while in keeping with the hotel colour was too dark but all things said, for a 2 night stay ,it was adequate.
Positive section of review
Good msnager responsive to your immediate needs
Negative section of review
Smoking occupants even when no smoking is displayed
Positive section of review
Lovely garden. Parking on site Friendly staff
Negative section of review
Room was sparse with nowhere to put wash bags in bathroom. Tiles cracked and dirty in bath/shower. Towel rail and door hook broken Bath chipped and fan would not go off so noisy all night. Carpet was stained and singed.