1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Me and my girlfriend spent our 7 year anniversary here. We couldn't have chosen a better place. the cottage is very clean, it has its own parking lot, the location is very quiet, it is a very nice and cozy place. Mel is a very wonderful host, very helpful and caring. we received cream tea as a welcome treat. I definitely recommend this place, it's 10 out of 10 for us. It is very easy to find this place if you read the directions. We will definitely be back.
Positive section of review
Nice modern hotel with friendly staff. We only stayed 1 night and for just a few hours after flying in late so we didn''t have a chance to try the bar or restaurant. Room was satisfactory (416) it's a dark room and the water pressure was poor but other than that it was fine.
Negative section of review
Dark room, we arrived at midnight and all they have is side lamps, there is no main light so it felt very dark. Reception were given feedback. Would stay again due to the location
Positive section of review
The Merryburn was the perfect location for our trip. The accommodation was exceptional and one of the best places I ever stayed.
Negative section of review
N/A
Positive section of review
Location, very central near to many of the town’s amenities.
Negative section of review
Nothing really, apart from pillows were a trifle too firm, exterior of the building looks tired.
Positive section of review
staff were great. location is great and its dog friendly
Negative section of review
hotel is very worn. cracked sinks pealing paint. mould round windows. beds had obviously been changed but room didnt look like it had been clean dust everywhere. hair in plug hole of shower empty soap dispenser in shower. taps moved when trying to use. room was very run down. communal toilets in bar area also the same very run down. would be an amazing place if just fixed up a bit.
Positive section of review
really pet friendly, and nothing was too much trouble
Newcastle upon Tyne, United Kingdom
Positive section of review
Perfect location. Great facilities and lovely staff
Negative section of review
Nothing
Positive section of review
Evening bat staff were on point and very friendly.
Negative section of review
Departing receptionist could have been a little more jolly.
Positive section of review
Comfortable bed, clean room, good shower.
Negative section of review
Very poor quality food at the service station, no other place to eat within miles.
Positive section of review
Great location
Negative section of review
No dressing robes and no sanitary bags were available in my room. Leaking water through shower screen.