1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Clacton-on-Sea, United Kingdom
Positive section of review
Everything. The room was super spotless 👌 as you walk in, it smelt so lovely and was so clean & fresh. Such a good caravan and also the area in itself was lovely too. The staff that worked there was on top form. Enjoyed so much have rebooked again! Thank you so much and the owners have really looked after it 🙏 highly recommend this place . Thank you so much for your welcoming atmosphere & cosy beds. Was brilliant 🤩
Positive section of review
The location was perfect, photos do the justice to the apartment. it has everything necessary for a trip (washer, dryer). I would stay there again.
Negative section of review
Communication with the host was way off. I needed to check in earlier, so they confirmed that I could leave my luggage in the apartment as there would be cleaning in process. In the next message, they said that they were not sure if anyone would be in the apartment. Then they forgot about cleaning at all and delayed our check-in till 19-00 (though we were allowed to leave our bags, which was helpful). Of course, they said that they were sorry, but it was a nasty experience for me not to be able to have a shower after a 10+ hour flight that arrived at 11 am until 19-00. What was even more surprising, the host was chasing me daily on WhatsApp so I left him a good personal review. I thought that it was a joke at first, but he kept chasing me, so I had to block his contact. The shower had a really bad pressure, as it was connected via a low-pressure heater.
Positive section of review
Excellent location near the old town. Helpful staff. Fridge. Toilet and showers shared but nearby - no problems.
Negative section of review
No complaints
Positive section of review
Fantastic little property for 2, clean and comfortable with parking and gorgeous views!
Negative section of review
Nothing, it was all great!
Positive section of review
Great location right by the Edinburgh castle, friendly staff, spacious room.
Negative section of review
We didn't get any room service during our 3 night stay (which we were informed about at the beginning). The communication with the reception is quite difficult as the only way to contact them is via Whatsapp and we had to wait for approx 40 minutes to get a response for a quite simple request. The A/C was also not working properly - it stopped blowing warm air after each time we plugged in & out our room card. It was not convenient to go to the reception each time for someone to reset the settings so that the A/C could start working again.
Positive section of review
Lovely position great staff and lovely food - we will definitely be back!!
Negative section of review
Nothing
Great Yarmouth, United Kingdom
Positive section of review
Gentleman at front desk was lovely and very helpful
Negative section of review
Nothing
Positive section of review
Exceptional very clean and staff very friendly
Negative section of review
Nothing
Positive section of review
Good customer service. Room very clean
Negative section of review
Could do with a full mirror in room. Also noted that our roast dinner was a bit on the sparse side compared to next table that ordered after us!
Positive section of review
Plenty of space
Negative section of review
Very hot