1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I was cheated on the price, paid for 2 bedrooms And 2 bathrooms, but was given 2 bedrooms and 1 bathroom, receive no apology or refund from anyone at all. The attitude of the staff whom arranged my check in , was the worst I ever encountered in my life. Not willing to meet us after 6pm, we arrived at 615pm, even through the booking confirmation stated that the check in time is from 1530-1930. We are forced to check out by 10am, although the checkout time stated are 11am. . The heater was locked and could not operate and as a result i caught a very bad flu the next few days. There will never be a response after 6pm although they given a emergency number to WhatsApp, in the day sometime this guy take 5 hours to answer. Whatever questions we asked the answer is always, this is not a hotel and there will be no service
Positive section of review
The location was ideal for exploring the town without using a car, and also for accessing public transport. The breakfast was superb, with a wide choice, all of very high quality. We also used the Hive Kitchen for dinner and were very impressed. The room was beautifully equipped and the owners provided a generous range of complimentary drinks & snacks. It was however the attitude of all the staff that left the strongest impression - we were extremely well looked after.
Negative section of review
There was nothing that we didn't like.
Positive section of review
Home away from home. Service with a smile. Very clean and well decorated. Easy access to the beach and town. Nearby restaurants were very good.
Negative section of review
Nothing.
Positive section of review
host very helpful with early check in where required. flexible. good space and layout. bathroom perfect both walk in shoer and a bath tub
Negative section of review
Could do with a few more utilities if cooking (although I didn't cook). Some basic shower gels and shampoo etc
Positive section of review
Perfect 15 min walk from Olympic Grand, near Hammersmith tube station, gives you access to both Heathrow Airport and rest of London.
Negative section of review
Could do with a window or two.
Positive section of review
very clean and lovely room, owners was very friendly and breakfast was amazing.
Negative section of review
parking can be an issue, but ok if you don't mind a little walk.
Positive section of review
Everything and the lady on reception was fantastic
Negative section of review
No complaints
Positive section of review
Clean, warm and comfortable in a quiet location 👍🏾
Positive section of review
Location was perfect.
Negative section of review
Room was quite small and stuffy. Open window and was noisy. Rear room. Food was average and expensive. Location was awesome. Staff super friendly.