1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The apartment is huge . Extremely well furnished with everything that you need for a comfortable stay . No expense has been spared on kitting it out.. I could have moved in !!. ( even had fresh milk in the fridge , fresh coffee and a flapjack ! ) The location is spot on for a weekend stay of midweek break . Forget any hotel … book this .
Negative section of review
Just the parking .. which is normal for a city stay
Positive section of review
This is a compact but beautifully clean and well appointed flat in a great location. It was spotless with beautiful linen, towels etc, a great shower and incredibly comfortable bed. Love the milk, shortbread etc left by the host - so thoughtful!
Negative section of review
Nothing at all. It's second floor and no lift so if you have mobility issues maybe best elsewhere but this is a gorgeous flat.
Positive section of review
Excellent service from staff. Great place for family to have separate rooms, big bathroom & living and kitchen space. Good location & free on site parking
Negative section of review
Some things were a bit worn & tired. The sofa had lost its spring. Kitchen cupboards a bit tatty
Positive section of review
The hotel was very clean, and the staff very welcoming and helpful. Also perfect location for getting the Port next morning to begin our cruise.
Negative section of review
The fire alarm went off at 5 a.m. and it took around 20 minutes for it to be switched off, by which time most people had started to evacuate, therefore unable to get back to sleep afterwards.
Positive section of review
the location was perfect and the room itself was so much better then expected
Positive section of review
Lovely place to stay very clean and comfortable great breakfast
Negative section of review
If elderly check what floor you on
Positive section of review
Good choice for breakfast, location very convenient
Negative section of review
The rooms were very hot
Positive section of review
Fabulous location and view. Huge apartment.
Negative section of review
Arrived to food on the floor, so it hadn't been cleaned well. Kitchen cupboards were very high, so I couldn't get mugs down. The sofa and rug were tired and marked. Very little ventilation only one door onto the patio. There are no openings in the bedroom. Access to the shower in the bathroom is not suitable for those not stable on their feet, as there is no support and bath is very high. The apartment is very clinical. No pictures. There are no terrestrial channels on the televisions. Parking in the local multistorey carpark is expensive. Beware of where you think the accommodation is. The address for NOVU apartments is the business address and not the location of the apartment. This is mentioned but not made clear. I paid for 3 days parking in the wrong location as we arrived early.
Positive section of review
Great location and very roomy
Negative section of review
Shower basin needs some tlc just the silicone need refreshed round the bottom.
Positive section of review
Location was great
Negative section of review
Lack of cleanliness only one pillow each and didn't me any staff