1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Our second stay at the hotel. Great location for our visit. Very clean. All the staff were really friendly and helpful.
Negative section of review
Nothing to not like.
Positive section of review
Good location. Vanessa on reception was nice and really helpful when we needed to change rooms
Negative section of review
Everywhere smelled awful. Musty in the bar, urine near the toilets. Strong smell of rubber on the 3rd floor, felt nauseous. We had to purchase internet individually at £7.00 each. The room was £92, and parking was £13, so not cheap for this old, dated hotel. The room did not have a working tv and the toilet did not flush. Luckily it was easy to change rooms.
Positive section of review
The location The feeling of past grandeur The nice lady. Irene, in the breakfast restaurant
Negative section of review
It was tatty - unnecessary I felt as wallpaper can surely be quickly stuck back on…. The bedside table was all marked Repairs were lumpy
Positive section of review
Was right near the entertainment complex had everything needed for us and my dog
Negative section of review
Little noisy at weekend evenings and early morning bin collection
Positive section of review
It was very clean, comfortable, and lovely decorated.
Negative section of review
We booked a room with ensuite but We could not figure out how to use the hot water in our shower. No instructions and could not get help from staff. So we had to use the shared bathroom. Check in time closing at 6.00pm. We arrived 1hr late and the staff member was polite. I feel it is a little unfair to expect people to be there by 6.00.
Positive section of review
Beautiful and well equipped room and friendly staff
Negative section of review
Nothing
Positive section of review
Breakfast was good, good produce, well cooked
Negative section of review
It. was good as it was
Positive section of review
Good central stay friendly team
Negative section of review
Nothing was all ok
Positive section of review
It’s location
Negative section of review
The room didn’t have enough overhead lighting
Positive section of review
Cleaning
Negative section of review
Noisy,