1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bourton on the Water, United Kingdom
Positive section of review
Breakfast was good but the tea on the second morning tasted strange… not sure but I think they gave us decaf tea, it tasted metallic? Room was spacious but pillows uncomfortable and the toilet seat was loose. Location was perfect and staff most welcoming.
Negative section of review
Loose toilet seat and pillows were uncomfortable, difficult to keep pillows soft and fluffy.
Positive section of review
The host answered any questions we had and let us know anything we needed to know on the day - how to access the building etc. Amazing views from bedrooms/lounge/balcony. Spacious and clean throughout the apartment and has everything you need.
Negative section of review
Our only minor issue was one of our group said the shower was very hot and they seemed to be unable to adjust the temperature. No other issues, we really enjoyed our stay and would definitely return next time we're staying in the city
Positive section of review
The apartment is well equipped, 5mins on foot from Kensington Olympia station, that is connects to Direct line to reach most London attractions. Very helpful host, we'd come back if we'll be again in London! Thank you!
Positive section of review
Jack was an exceptional member of staff, who went above and beyond to accommodate our needs during a very emotional and trying time for us. He is a credit to the team and we can't thank him enough....exceptional service.
Positive section of review
lovely staff, tasty breakfast, sheets were super comfy - the shower was amazing, too! really great value for money, i had a great stay here :)
Positive section of review
Breakfast and dinner were good - menu choices and service. Room was comfortable. Overall service was good.
Negative section of review
Parking - had space on first night, but not on second.
Sutton in Ashfield, United Kingdom
Positive section of review
Clean, comfortable, close to centre, friendly staff.
Negative section of review
All good👍
Positive section of review
Very little- the location is the only saving grace
Negative section of review
The Wi-Fi was free in the lobby for all , but you had to PAY for it to work in your room! £150 for one night and you had to pay for the WiFi- scandalous and disgraceful. The decor was old and battered, the lift had graffiti scrawled in the panels, the tile job in the bathroom was shocking. Alleyways were dirty and needed cleaning. Breakfast was hit and miss also.
Positive section of review
The little extras left in our room
Positive section of review
Beds were really comfortable
Negative section of review
No wifi Parking is an absolute nightmare No tv no Aerial Poor amenities ie broken fidge handle poorly put together chairs around table etc The whole house needs some attention