1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I appreciate the fact the owners are very friendly and helpful as they were outside waiting for my arrival. The property is extremely comfortable, clean and tidy. I felt I was home surrounded with love and care. I recommend it to everyone specially couples and families.
Negative section of review
None
Positive section of review
There really is nothing to dislike. From the initial communication to check out Karen has service down to T. The apartment is spotlessly clean and has everything you could need. Brilliant location for all the top sites in London. My new go to.
Negative section of review
No complaints
Positive section of review
When arriving to check in, owners insisted that I had cancel and had given the apartment to someone else. On booking the apartment it stated it was non refundable. Could this be a scam. Very unhappy and had to make other arrangements
Negative section of review
Being left in the lurch. Waiting on the phone for ages to speak to customer services. Still waiting for a refund.
Positive section of review
Check in staff, breakfast staff and room attendant all excellent and why we come here often.., Breakfast buffet is always warm n fresh and staff very attentive…
Negative section of review
Extra pillows needed on bed and would add more comfort although bed itself comfy.
Positive section of review
Lovely staff, wonderful location, spotlessly clean, very comfortable bed, well provided rooms, lovely breakfast with great choice, food high quality.
Negative section of review
Hot water variable in the evening time. No lift.
Positive section of review
Excellent view of the falls, close to the site facilities, Parkin facility, comfortable stay
Negative section of review
Smelt a little doggy/musty
Positive section of review
Clean room in a nice quiet location. Handy to have the pub close for meals.
Negative section of review
Duvet cover felt worn and a little bobbly. There was a really bright green light in room that I couldn’t turn off. Shower was slow to drain and tray quickly filled with water.
Positive section of review
The location was wonderful, would fully recommend this wonderful place.
Negative section of review
There was nothing I didn't like,it was perfect location and excellent stay, would come again.
Positive section of review
Dutiful property! Recently refurbished to a very high standard.
Negative section of review
Breakfast, staff, welcome, quiet, excellent location in the island
Barnard Castle, United Kingdom
Positive section of review
Very comfortable quiet and lovely
Negative section of review
No corkscrew!😆