1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Buckinghamshire, United Kingdom
Positive section of review
Excellent accommodation, close to the city center. Very clean, modern, and well-maintained. Despite a small misunderstanding at the beginning, the staff went above and beyond to resolve it. Highly recommend this place. Great experience overall!
Negative section of review
I didn’t like that the deposit had to be paid through a link. While I have nothing against it, Booking advises against providing details via such links, which was a bit confusing. However, everything worked out perfectly in the end.
Positive section of review
The location and access to where we needed to be were great. Plenty of space for parking
Negative section of review
There was no iron. Unfortunately we didn’t find the gym until the morning we left - a shame
Positive section of review
Beautiful atmosphere, enormous room, comfortable bed and great bathroom facilities.
Negative section of review
nothing
Positive section of review
The breakfast was exceptional and the service was excellent.
Negative section of review
N/A
Positive section of review
Wonderful view . Breakfast was hearty but long wait
Negative section of review
Tiny shower if you’re a larger person you will struggle. Bed very uncomfortable needs new mattress. Lots of steep stairs to carry bags to room
Positive section of review
Great layout - lots of bathrooms and a balcony
Negative section of review
Everything was good. We had 3 properties and 2 had amazing new sofa suites while 1 was more tired.
Positive section of review
Convenient location and friendly staff
Negative section of review
Wash basin behind toilet made it impossible to wash. Very noisy as doors didn't fit and walls very thin
Positive section of review
Just the hospitality of the staff.
Negative section of review
The property is so dirty, the dormitory is an eyesore and the rate for the dormitory is exploitative
Positive section of review
Location is very good
Negative section of review
I can’t think of anything really negative to say.
Positive section of review
The bed was comfy
Negative section of review
My door code ran out of battery and so I was locked out of my room. However, despite reporting this clearly at 17:35. It took them til 20:15 to finally help me. I had to walk around asking shops if they sold a battery and then buy it out of my own funds. They weren't very responsive or helpful. They just kept telling me no one was around to help me. They finally gave me information that allowed me to get said battery but they could have sent this at 17:35 and I could have got in within 10mins. Though they should have these on site. I then had to chase them over 2 days to pay me back for the battery which they eventually did. There were no apologies. They really did not care It was pretty bad customer service and so the place is ok if you have no problems. If you need to contact them, you're in for a bad time.