1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Friendly welcome, very nice quiet room with attractive decoration. Evening meal was very enjoyable, the steak pie and lasagne being of high quality. Good cask ale too. Breakfast was excellent. The bacon, sausages and egg were good quality.We appreciated the opportunity to make our choice the night before. Overall it was hard to fault the place and we will return.
Negative section of review
The pot with cigarette ends in outside our room was off putting, it should have been emptied, but that was our only criticism.
Positive section of review
It was a convenient stop for seeing Canterbury and within close proximity of Dover (we were travelling to France)The garden was great for the dogs.
Negative section of review
The estate was still being built so a bit of a building site. There were some personal belongings around like photos etc which was a little uncomfortable.
Positive section of review
Location was very good. Parking was a bonus. Had a swimming pool, but we didn’t use it this time as the weather was so good. Breakfast was good.
Negative section of review
Just a small point, but the towel rail was too high up the wall for me!
Positive section of review
Lovely hotel, been a couple of times, a few years ago. The manager Jamie was a helpful and attentive manager!
Positive section of review
The staff was very friendly and helpful, specially those workers of the restaurant and kitchen.
Negative section of review
The bathroom, old and little.
Positive section of review
Breakfast was ok but too late. Bed was comfortable and the hotel was clean.
Negative section of review
No facilities for people with disabilities, the walls are papwr thin and you could hear everyone walking in and out and the bathroom etc. The locks on the door were flimsy and at night l had to put a chair against the door to ensure no one would get in whilst we slept. There is no staff after 6pm so if anything were too happen who do we turn to. This was more of a guest house than a hotel. The staff though were great and very helpful. Good as a budget hotel but not worth a much as we paid for it. Needs a lot of reformations and especially needs to be v disabled accessible as my wife who is partially disablef found the stairs very hard. The window for breakfast was too short, 0830 to 0915, there should be a longer period say between 0700 abs 1000. There was a limited choice for breakfast it was either a choice of three cereals or a cooked ɓreakfast, there could have maybe been something lije croissants or rolls and maybe choice of meats such as ham or cheese.
Positive section of review
Very friendly helpful staff. Lovely large room. Delicious afternoon tea.
Negative section of review
Pool changing rooms needed some attention. Broken tiles and very slow shower.
Positive section of review
Great Hotel room and Great location
Negative section of review
Nothing