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Positive section of review
Hosts were welcoming, helpful and engaging. The property is very comfortable and clean. The breakfast was chosen the night before by guests and was always beautifully presented, delicious and freshly cooked. It was just over the bridge and a short walk to the centre of Inverness. The Waterfront Pub was a great place to have a drink and enjoy dinner. You made our stay at Inverness most memorable. Thank you to Joy and his wife!
Negative section of review
Nothing. Everything was great!
Positive section of review
Positives:- The location is great the Rembrandt is in a lovely position opposite the V&A museum just in between South Kensington & Knightsbridge. South Kensington station is only a 5 minute walk away so you can access other parts of London easily. The breakfast had a nice selection of foods to choose from.
Negative section of review
Negatives:- The room was tiny, the bed just about fit it the room so it was difficult to navigate around, you had to be tactical when opening doors to access parts of the room & the TV didn’t work.The bed however was comfortable & the air con worked well. The bathroom was clean & it had a nice shower, not a problem with hot water. Customer service wasn’t as expected from a 4 star hotel we were offered a free drink in arrival. A free drink for one which made no sense as we were a couple. We were never really greeted whilst walking around the hotel & when attending breakfast we were not shown to our seats or offered any teas or coffees which has been standard in other hotels where we have stayed. When booking the Rembrandt it advertises a pool & gym but doesn’t say that it will charge you a reduced rate of £10 a day to use them as it is not part of the hotel but a Spa facility next door to them so that was misleading.
Positive section of review
Great location, just nicely away from the busy high street, but within walking distance of all of the places we wanted in the town. Beautifully finished interiors, very comfortable. Exceptionally good bath!!!!!
Negative section of review
The ONLY tiny thing I'd change is the duvet. It was indeed, June but it was a cold June. The duvet was lightweight, probably fine in "normal" Junes, but this year dinner so hasn't got going. So it was a little light and, to give constructive feedback, I would ALWAYS go for the next size up. Eg this double bed, I would have provided a king size duvet. We often struggled to both keep covered by it, when a slightly larger size would have been perfect AND have felt that little bit more luxurious. So, for a renovation that had been SO WELL FINISHED, (the quality of the interior doors for example, is exceptional, as are the bathroom fixtures, to name but 2) personally I feel that the duvet let you down and felt "cheap" - and I really don't believe that you are presenting that in any other way.
Positive section of review
Great value for money and just a short walk away from the city centre will definitely be back.
Negative section of review
The only negative I would give this would be to update the couch as it wasn’t very comfortable to sit on also the rug could do with replacing a new couch and rug would brighten the whole room up.
Positive section of review
The house was immaculate, great location for walking up snowdon .
Positive section of review
Spacious, clean and comfortable.
Negative section of review
Squeaky floor when walking about. Very small TV in bedroom Small bath Hotel is obviously going through a make over as being painted everywhere.
Positive section of review
Breakfast good Location handy
Negative section of review
The shower needed the mastic redoing. The shower pressure was very low so it was difficult to rinse shampoo out of hair. Although it does look as if work is going on to update the property.
Positive section of review
So clean, friendly staff
Negative section of review
Bar didn’t serve cocktails
Positive section of review
All food was superb.
Negative section of review
1) mattress not quite as comfy as we are used to 2) shower was rather weak
Positive section of review
Well located
Negative section of review
Bed to small