1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location! Facilities! The room was large and comfortable. This property was right in the heart of Trafalgar Square with walking distance to all the main attractions and easy access to many shops and dining options on the doorstep. Later check-out than many other apartments and a lounge area to relax in if required with complimentary tea and coffee. The staff were also very friendly and helpful. Can't wait to stay here again.
Negative section of review
Nil
Positive section of review
Host Jan made our stay perfect. Rooms are well equipped with great shower and comfortable bed. Great location with parking just outside.
Negative section of review
Everything was lovely.
Positive section of review
Hotel in a excellent location close to all shops and restaurants no need to use car or public transport
Positive section of review
for its purpose it's is excellent. the leisure facilities are amazing.
Negative section of review
Breakfast was not as fresh as it should be. The staff are either extremely friendly or really unhelpful and dismissive. it was quite confusing .one minute I was impressed at the welcoming the next I was feeling like I didn't exist or dismissed because I didn't matter. All customers matter .
Weston-super-Mare, United Kingdom
Positive section of review
Location was excellent. Breakfast was satisfactory.
Negative section of review
No suitable for wheel chair access. Lift only just managed to get wheel chair inside after lifting to manover position to close the door. Evening bar food was well below standard. Bed was not comfortable, springs clanking each time you moved.
Positive section of review
The property was very clean
Negative section of review
Nothing
Positive section of review
Clean and Modern Parking
Positive section of review
Spar and room were lovely
Negative section of review
Bed was to small
Positive section of review
Room was excellent
Negative section of review
Breakfast was ok could have been better At only 9 o’clock lots of items needing refilled and weren’t My husband got banana bread ( last slice ) I waited 5 minutes wasn’t any more put out , same with fruits and cheeses . Potato’s scone was so hard you couldn’t cut it , rest of hot items were good
Positive section of review
Not applicable
Negative section of review
Could have been cleaner (mats, fridge, floors, spider webs). Also would be nice if there were a few more immunities ie Dish soap, dishwasher pods, dish cloth!