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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hostess was very kind and ready to answer all questions. She responded quickly to questions and was interested in making us feel good. Apartment is big, all 7 of us could stay there and sleep. The extra bed was nicely made when we arrived. Two bathrooms were important for our large family and they were adequate in size and clean. The kitchen had the necessary utensils for cooking, coffee, tea, sugar, oil, salt. Mandarins, cookies and milk were also left on the table for us. The location is good, a grocery store is nearby. You can also walk to the old town if you don't want to use a bus or taxi.
Negative section of review
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Positive section of review
The hotel was well positioned for our purpose and was next to a retail park which was handy as we didn't want to venture into the city centre. It was great that the windows opened as we much prefer fresh air to air con.
Negative section of review
The hotel was a bit tired and rooms could do with an update and not as spacious as other Holiday Inn Express hotels we've stayed in. We had a room with an adjoining door to the next room and we could hear everything that was going on and were therefore conscious of any noise coming from our room. I also don't think guests should have to pay for parking when staying in the hotel.
Positive section of review
The staff were incredibly friendly. The location is great. The cooked breakfast was good. The bathroom was spotless.
Negative section of review
The room is next to some fans which run 24/7 and is incredibly noisy. Having booked the ‘best room’ according to the staff member who checked me in, I was so disappointed in how noisy the room was as I wasn’t able to sleep. It was so bad I thought maybe I should just drive home in the middle of the night, but decided to stick it out due to how much I paid. There wasn’t anything the staff could do, but perhaps a warning on the site, or earplugs, or an investment to soundproof would help. Or a more reasonable price considering that a disturbed night sleep is likely. The room was neat, but I would say it’s in need of a deep clean, good vacuuming and dusting. The floor near the balcony still had soil and what looked like cigarette ash on the floor. There were little things like no iron, heating on permanently and a shower that occasionally runs cold that made it feel like the room wasn’t completely pulled together in a way that justified the cost.
Positive section of review
Nice people, strong WIFI, 24/7 service, and perfect location to connecting buses and underground train.
Positive section of review
The room (16) was cosy and clean the bed comfy it was super clean room
Negative section of review
Nothing!! I like it all defo stay again !! Staff are brilliant We will be returning xx thanks to the staff and accommodation
Positive section of review
Great location, nice pub and friendly staff
Positive section of review
Met all expectations and would revisit.
Negative section of review
Fully satisfied
Positive section of review
Good location with a good size car park
Negative section of review
It’s run down
Positive section of review
Comfortable.
Negative section of review
Our bathroom didn’t have a shower, only a hand set attached to the bath. We were unable to take a shower using this as there wasn’t a wall bracket to accommodate the hand set as stated in the room description.
Positive section of review
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Negative section of review
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