1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We love the hotel as it's where we got married. Great location. Excellent terrace overlooking the River and church. Great location.
Negative section of review
The hotel needs a makeover. It's tired and dated in most areas. The shower was in a very poor state and the head was covered in limescale. For the price you pay (£200 a night) the standards should be much higher.
Positive section of review
Overall a pleasant stay in the hotel. The car parking needs better signs though to tell you it’s not free.
Positive section of review
Friendly staff, good location, nice bright room, let us store our luggage on departure day
Negative section of review
The room was quite basic and could have been cleaner.
Newcastle upon Tyne, United Kingdom
Positive section of review
Always enjoy the location, breakfast, staff and comfortable beds!
Negative section of review
Having to leave room late on Fri pm due to fire alarm… a first for me but my daughter was very calm and used to it having stayed at Uni accommodation… hopefully it wasn’t some prat smoking in the room and if so they got fined?!
Positive section of review
Near the station and staff were very friendly and helpful
Negative section of review
The accessible room the bed was right up against the window at one side which made it awkward for us. I was aware the hotel was full so it wouldn’t have worked asking to change room There wasn’t a hand towel or a jetty for me to make a cup of tea. Surely these are basics ?
Positive section of review
Great spacious property all amenities available
Negative section of review
A bit far from the city and taxis are expensive
Positive section of review
Clean room, clear instructions to get in.
Negative section of review
All good
Positive section of review
The apartment had everything required
Negative section of review
Very noisy area
Positive section of review
Friendly welcome. Lovely food treats
Positive section of review
The piano in the lounge. The garden.
Negative section of review
Difficult to walk at my age with the luggage from the port. No information is transmitted at all about this important issue. No lift. No bellboy. No help from no one at the reception to lift my luggage 2 floors. The room is poorly furnished. Water is flowing inside from the window. Etc…