1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The building was unmanned akin to an airbnb with entry via a door code system. The facilities were basic as I expected for the price, but the room was spotlessly clean, the bed very comfortable and free wi-fi included. There is a handy food pub immediately opposite and a chippie just around the corner. You can park right outside on the road and there are electric buses into the city centre from the main road just two minutes walk away. Administration and communication was excellent and there was someone helpful on the end of the ‘phone when I had a question. Very handy and well organised.
Positive section of review
Super location, spacious and comfortable self-catering property, with all amenities (including an easy-to-use washing machine) and everything fully functional. Plenty of towels, cutlery/cups/glasses/plates/electric kettle/toaster etc. Excellent wifi, TV. Close proximity to the sea and shops/bars/restaurants literally outside the front entrance, but the flat is very quiet as it overlooks the RN playing fields, not Gunwharf itself. I arrived 2 hours prior to 15:00 check-in, but the owner let me into the property immediately. Will definitely stay there again.
Negative section of review
All good.
Positive section of review
location was good as we arrived by train and the station is across the road. it was clean and reception staff very helpful
Negative section of review
mattress very poor quality, weird smell of cheap cleaning products around the whole hotel as if to disguise smells
Positive section of review
Location excellent right in centre of Covent Garden with its excellent facilities there Staff are excellent and helpful
Negative section of review
Rooms rather compact
Positive section of review
Great location and property. Host super friendly and helpful. Amazing breakfast.
Positive section of review
Location was good.
Negative section of review
Reception staff were flippant towards us ,and not really very helpful with luggage etc as we had to cancel a second night as a situation had come up. My wife and I are in our late seventies so sometimes we need a little help--we did not get it at this hotel.
Newcastle upon Tyne, United Kingdom
Positive section of review
Nothing really!
Negative section of review
Small dirty rooms, poor conditions, away from the centre and any sort of shopping/food retailers. The breakfast was just a brown bag containing few items, none were eatable or nutritious. Had to walk for 20 mins to get to the first shop for any food.
Positive section of review
All of it,
Negative section of review
Nothing all was good for us
Positive section of review
Location
Negative section of review
Not good value.Exterior shabby with ill tended grounds and dilapidated furniture.Room not ready at appointed time.Sheets from other rooms being prepared littering corridor without linen trolley.Room interior poorly lit and design old fashioned. Bathroom sink had a large deep crack.Not at all value for money when compared to any other budget chain.
Positive section of review
Location
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