1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The Staff were really friendly and the breakfast was lovely, the room was very clean and the bed was super comfy. They left a air conditioning unit as was so hot and was much appreciated, there was milk in a fridge that you can help yourself to. Overall it was a very enjoyable stay and I am looking forward to going back if I am in the area,
Negative section of review
The only issue was the towel rail in the Bathroom was so hot and could of done with a thermostat, apart from that the stay was beautiful.
Positive section of review
The owners are very nice and keep a very clean and comfortable property. Breakfast is cooked to order and tea, coffee and fruit juices are available. The room was very nice and the whole place is decorated with paintings of local attractions. Tea, Coffee, Kettle were provided together with fresh towels, a nice sized shower.
Positive section of review
Good location being near paddington station. Generally clean modern room with all the expected facilities packed in.
Negative section of review
The room was small and whilst cleverly utilized there were some problems: nowhere to hang bath towels, nowhere to hang clothes whilst showering, the usual unnecessary cushions and throw on the bed which must be removed when you actually want to sleep only to take up much of the little space left. On the last point in general something that annoys be about a lot of hotels.
Positive section of review
The hotel itself was lovely and the bar area was run along with the bar staff being really helpful and nice
Negative section of review
Our room wasn't ready until 4pm so when I went and spoke to the receptionist the guy I spoke to said well read the T&C's rooms will be ready FROM 3pm not guaranteed it will be ready at 3pm! I don't think this was the best way to approach a customer. We were only staying for 1 night so it meant that we had to meet the rest of our party an hour later which wasn't the best! I think the receptionist could have been a little more sympathetic and not throw T&C's down my throat considering we were expecting to get into our rooms at 3pm like everyone else that was staying at the same hotel!
Positive section of review
Really friendly staff, clean and comfortable. The hotel is well designed and has a cozy vibe.
Negative section of review
We paid for a premium room and it was quite small, our view also looked into the building so we could see people and they could see us through the window.
Positive section of review
Location is fantastic. Hotel lobby is like entering a large Palace. Staff very friendly.
Negative section of review
My room could have been arranged a little better. Moving the bed over so that the second bedside table would fit the space.
Positive section of review
Nice hostel. In a great location in Inverness and had nice clean rooms and bathrooms.
Positive section of review
location close to tube and rail station, property clean and facilities excellent
Negative section of review
Noise from the flat above (footsteps above our bedroom) WFi intermittent
Positive section of review
A very nice quirky little property very close to town centre.
Negative section of review
Bed was a bit too low for us older people and the bed settee in living room was a bit uncomfortable. The heating was a problem to control. It kept coming on in the night. We were up and down trying to put it off
Positive section of review
Location. Good food.
Negative section of review
Car appears to have been scratched in the car park.
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