1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was excellent, just a few minutes walk from the Monkgate entrance into the city. The hosts Peter and Carol were very friendly and showed us around the apartment, there was everything we needed and more ! Tea ,coffee,milk ,sugar, breakfast items and goodies left out for our use. We didn’t expect this level of attentiveness. Ground floor large apartment with free parking , the river Foss directly opposite with ducks and geese to feed. All the facilities were excellent, plenty of towels and clean bedding/ pillows, kitchen had a dishwasher ,2 fridges and all the usual appliances. We were a family of 5 adults and found there to be plenty of space.
Negative section of review
Shower was an over the bath type which may be difficult for elderly or persons with restricted mobility. Cutlery looking a bit tired and could do with more teaspoons. But just nitpicking really as on the whole it was perfect for us.
Positive section of review
The entrance hall is like stepping back in time, with its dark ornate woodwork interior. The staff were fantastic and helpful. The breakfast was a highlight and filled us up for the morning. All in all, we will definitely be back.
Negative section of review
Unfortunately, we had construction work across the road from us which was a bit annoying. But it's London and building work always happening within its limits.
Positive section of review
It's right in the centre of town and easy to find. The staff were friendly and helpful. The room was basic but clean and comfortable. An Ibis breakfast is always brilliant.
Negative section of review
There was nothing wrong.
Positive section of review
Location, accommodation, ambience, staff very friendly, very professional, very knowledgeable.
Negative section of review
Walk in shower bedroom on top floor, but plans are in place to build additional ground floor accommodation.
Richmond upon Thames, United Kingdom
Positive section of review
Location, quality of the room, look and feel of the pub/hotel.
Negative section of review
All stairs and we were on the top floor
Positive section of review
Lovely large room. Centrally located.
Positive section of review
Facilities were pretty good
Negative section of review
Room was too warm!
Positive section of review
The view from the room.
Negative section of review
Uncomfortable bed, asked for more pillows and was denied, poor locks in rooms, NO lock is the spare toilet, little to nothing utensils in the kitchen, uncooperative cleaning staff (they would say "sorry no" even before you finish your request, paper thin walls; you will hear every thing that happens in the other rooms and in the corridors.
Positive section of review
No breakfast
Negative section of review
Nothing
Positive section of review
Nothing
Negative section of review
Dirty Not value for money