1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Room was excellent with a panoramic view of the Ouse from windows on 2 sides. Bed was large and comfortable. Room had a nice sofa and good TV position. Wish we could have stayed longer.
Negative section of review
There was nothing we didn't like.
Positive section of review
Very good. Plenty of choice and well cooked. No problems at all. Very satisfactory.
Negative section of review
Nothing
Positive section of review
Staff was lovely felt very welcome, food was gorgeous, bed was very comfy.
Positive section of review
Location close to the port. Lots of parking. Good breakfast
Negative section of review
The whole place is in need of a complete refurbishment. Everything is old & "tatty". The bed in room 200 was very old & lumpy & uncomfortable. I did report this to rfeception.
Positive section of review
Ideal location for old town and Waverley train station
Negative section of review
Clean comfortable no gym facilities however with a work out up stairs to royal mile who needs a gym
Positive section of review
Breakfast was fine and the bed was comfortable.
Negative section of review
The woman who checked me in wasn't particularly helpful or welcoming. There isn't a working elevator and I had to carry my bags upstairs.
Positive section of review
Location was good, breakfast good, room good.
Negative section of review
Electric blind didn't shut
Positive section of review
Beautiful grounds
Negative section of review
Pumping bass of music until 1am on a Thursday night with a party, unacceptable given that when booking an non refundable trip to be advised after I paid so disappointed with Booking.com
Positive section of review
Room clean
Negative section of review
Only one towel for two people. Room phone not working. We told the lady at reception at 2pm that afternoon came back at 11:30pm still not rectified. Breakfast ok but much choice for a vegetarian wanting a cooked breakfast
Positive section of review
⁸not much
Negative section of review
Shabby room, TV didn't work. Hotel info confusing