1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I was very impressed with the staff who I found to be very friendly, helpful, and professional. The Hotel itself has a very bright and modern feel to it which gives it a very friendly atmosphere complimented by the staffs very efficient and positive attitude. Our room was very comfortable, clean and had all the facilities you would expect from a modern hotel.
Positive section of review
It was my daughters first trip to York, so we booked this hotel as it was close to the centre, had parking and looked lovely. I can report that she loved it. She said it was lovely, clean and the staff were great.
Negative section of review
There was nothing to dislike.
Positive section of review
The property is very nicely decorated and furnished and is very cosy and characterful. It was very comfortable for a couple and the host, Stewart, was very helpful
Negative section of review
The stairs are very steep and the unusual bath/shower only accessible to able-bodied people. It was fine for us, but would not be for some. One can reach the town via a longer, gentler walk uphill, but otherwise the walk up Ebenezer Steps is quick but quite steep.
Positive section of review
The location and hotel are very well maintained. The staff were excellent. Thank you for a lovely stay.
Negative section of review
N/A
Kingsthorpe, United Kingdom
Positive section of review
Staff we able to help at a moments notice
Negative section of review
I searched and booked on the premise of entire place… this can be but also shared. Bathroom not en-suite
Positive section of review
Nice flat. Spacy and well kept
Negative section of review
Parking. Was listed as free parking, but that is very theoretical. Parked on street, woke up to ticket first morning. Never found available free parking thereafter, although circling every day.
Positive section of review
Great location. Very spacious
Negative section of review
You can co stay my hear the base/music from the Pub next door Wi-Fi kept dropping but that sometimes can’t be helped.
Positive section of review
Themed room
Negative section of review
Lifts were not working
Positive section of review
All ok
Negative section of review
wi-fi slow when using my laptop