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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very friendly, helpful staff. The rooms are all on one level, no stairs. Very clean. Nice comfortable atmosphere. Really like the decor. Good location , close to the motorway. Carvery and accommodation is excellent value for money.
Negative section of review
No complaints.
Positive section of review
The main thing I liked was the lovely music playing in restaurant. Breakfast was lovely. It looked nice as you walked in. That’s it.
Negative section of review
Our room had already got some one on there. We had to go up and down lift a lot back and forth to reception. Gave us another room. Standard. Very small. Terrible bed. No soap not even on machine for shower. Mother in law needed two extra pillows as she has breathing problems. It took all night snd going to reception 3 times to fulfill this request and even then it was 11 and they could only find one spare pillow so I gave her mine. Evening meal was terrible. Even the soup was out of a tin. Not proper food. All baked too much and hard. Times are too early. Should be 6 till 8. Then thought we’d try out the entertainment which was abba. Room was more or less empty and it was just two young girls singing abba songs. Although they didn’t have bad voices. Just expected something more. They were only on for half hour!! Everything finished at 10 Inc the bar. Reception staff couldn’t really be bothered with anything you asked of them. Really feel I was over charged for what we got. Can I get a refund?
Positive section of review
Super comfortable beds, everything you could possibly need in the rooms also. incredible breakfast, lots of options.
Stratford-upon-Avon, United Kingdom
Positive section of review
Very convenient for theatre. Excellent instructions. Cosy warm & clean. Comfortable beds & bedding.
Positive section of review
clean ,quiet , and short walk from King's Cross rail station and St Pancras underground station
Negative section of review
rooms small but location made up for that excellent for one night's stay
Positive section of review
Super location for O2, yummy breakfast.
Negative section of review
We had to have two single beds even though I had requested a king size.
Positive section of review
Professional staff and quiet location.
Negative section of review
Everything was fine for the price.
Positive section of review
Its position and location.
Negative section of review
It’s ageing and needs doing up.
Positive section of review
Local to my place of work
Negative section of review
No one was there to greet me on 1st night and on return I was given to wrong key for room and had to move rooms.
Positive section of review
Location and the Manor
Negative section of review
The property is very run down and dirty it needs a huge renovation all over