1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Absolutely nothing, not as described, photos not genuine. No balcony,up 5 flights of stairs also not listed in the ad. Cracked wallpaper and plaster and fireplace coming off the wall. Front of the building was constantly open so felt very unsafe shower door handle swinging off I’ve complained and asked for help and had absolutely no response
Negative section of review
not as described, photos not genuine. No balcony up 5 flights of stairs also not listed in the ad. Front of the building was constantly open so felt very unsafe I’ve complained and asked for help and had absolutely no response See photos for the so called terrace also told me to bring £100 cash on the website so withdrew cash and then 2 hrs before i arrived they then wanted a transfer for the deposit and i did then not have the money in the bank inconvenient and inconsistent information i wait with baited breath for your lack luster response.
Positive section of review
Five star accommodation - from a friendly welcome from Simon who provided useful advice on places to eat and pubs to a great room. Large room stylishly decorated with all facilities you would expect, clean and comfortable. Excellent breakfast, plenty of choice and everything freshly cooked. Would thoroughly recommend staying here.
Negative section of review
Only booked for 4 nights would have liked to stay for longer!
Positive section of review
Highly recommend the restaurant that absolutely exceeded my expectations. Quiet location, perfect for us as we were cycling across the Cotswolds. We could safely leave our bikes in a small locked compound out of sight behind the hotel. Helpful and reactive staff.
Negative section of review
The bike storage space is open to the elements. Some rules are a bit strict (need to take your trash back with).
Positive section of review
I managed to use the facilities whilst on our stay, the sauna, steam room and pool were such a relaxing time, the staff at the bar and restaurant were so welcoming and polite, the food was also great.
Positive section of review
The location was fabulous...loved the area. Walkable to restaurants and theatre. And loved the cancellation policy since we are always up in the air about our travel plans until the last minute.
Negative section of review
Didn't use the pool...wish it was more of a spa or there was at least a hot tub. Found the lay out of the hotel to be quite confusing but we got used to it. Our room was lovely and the bed was very comfy.
Positive section of review
The accommodation I fantastic and the staff were superb attending to our every need without any hesitation. We will absolutely stay again if we come back to Worcester
Negative section of review
Nothing
Positive section of review
Comfortable bed ,clothes hanging space .Really clean and fresh .Eileen very friendly. Can't wait to stay again.
Bowness-on-Windermere, United Kingdom
Positive section of review
Lovely views from bar and outdoor area , comfortable room and bed , helpful staff
Negative section of review
Room a bit dark
Positive section of review
The staff and location plus the hotel itself were top class
Negative section of review
Our bedroom was very warm even with the window open
Positive section of review
did not have breakfast but evening meal