1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The host helped me when i booked at very last notice. this was due to incompetance by booking dot com double booking my room in another hotel. i luckily found Barbican House and the owners cut short their private time to check me into the room. the owner could not have been more helpful with directions. the room was super clean. i could not stay for breakfast but i am certain, it would have been very nice, such was the standard in Barbican House.
Negative section of review
booking dot com failing to inform me properly of their mistake double booking my room.
Positive section of review
The host is very welcoming and helpful. The lounge is beautifully appointed and comfortable. The bed has a reasonably firm mattress, which suited me. The bedding was fresh and cosy. Everything is provided, including dressing gowns. The bathroom is just across the hall, with an oval corner bath, with shower over. The proximity of the property to the railway station is excellent. It is also convenient to the M32 / M4 junction.
Negative section of review
I’d have preferred it if blackout lining had been used in the Roman blind, which let too much light through for my liking, but that’s a minor quibble. I only marked down the cleanliness a point as the bathroom bin hadn’t been emptied, but otherwise everything was spotless.
Positive section of review
I was attending a training in the hotel so it was very convenient. Breakfast was good. The staff were super friendly and helpful. There was free luggage storage. The bed was comfortable. There was plenty of coffee and biscuits in room. The conference facilities were good including the coffee provisions. The evening meal was reasonably priced
Negative section of review
The room was very small. The furniture was worn and tired . The window was overlooked as it faced other rooms but there was no net at the window so the only way to have privacy was to close the blackout curtains. The upper floor corridors and room were excessively warm. I needed to keep the window open overnight which wasn’t a problem as on the 5th floor. The shower was adequate. There are no sockets by the bed for puffing in a mobile phone for alarm purposes. The conference lunch was either a curry or rather uninspiring fish and dessert was a doughnut. The bar in the evening was manned by one person who was absent for long periods likely because he was trying to do multiple jobs. I asked for a Prosecco which was available in a small bottle and the barman asked me if I wanted a glass! When I opened the bottle (myself as the barman didn’t do it for me ) it exploded its contents all over the table, my kindle and the floor. The barman provided a cloth on request and allowed me to wipe everything myself because he was a serving other customers.
Positive section of review
The family room was very spacious and well presented. The beds were comfortable. The staff were very nice and offered to carry our heavy luggage upstairs. Plenty of street parking if you're early. A short drive to the shopping centre. Eateries across the street.
Negative section of review
The shower cubicle was quite small.
Positive section of review
Great boutique hotel, centrally located, clean and cozy rooms, great staff. Good amenities in the room and complimentary snacks in the mini bar were a nice addition.
Negative section of review
Rooms are quite small, breakfast was average.
Positive section of review
Hotel very convenient for our visit to Dumfries House. Room a little dark, but bed comfortable. Plenty of hot water, with bath and shower available. Staff friendly.
Positive section of review
Simple but effective, we didn’t spend much time there
Negative section of review
Nothing
Positive section of review
If u could provide dental care kit as well
Negative section of review
It took me time to locate the property as there was no description outside
Positive section of review
Peaceful and private
Negative section of review
Nothing
Positive section of review
Nothing
Negative section of review
I have a support dog and when we was there we had pole who was extremely drunk banging on our door till 4am which then was making my support dog go mad as she thought someone was trying to hurt me which I don’t appreciate also the rooms are way too hot they do provide a small fan but it doesn’t do that much maybe they need to consider fitting air conditioning or something you literally can’t breathe in the rooms
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