1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location was great. Walking distance to shops, pubs and restaurants. The Firs is very cosy, breakfast was generous . Host was very friendly and made us feel welcomed. The cottage is cosy and unpretentious. Will stay again. Thank you to our host.
Negative section of review
Not that I can think of.
Positive section of review
It was spotless. The location was beautiful. Ben was so friendly, it was so easy to just leave your car & be taken to the airport & picked up, without all the hassle of parking there. We will definitely use them again.
Positive section of review
Seafront location opposite the minimalist pier is ideal for exploring Deal. Remote registration & entry worked fine. Not luxurious but not expensive.
Negative section of review
Might be a bit rowdy on a Saturday night?
Positive section of review
The comfort and cleanliness.Good en-suite.Fresh towels each day. Very adequate breakfast.Friendly hosts.
Negative section of review
There is not a resident's lounge so would have expected two chairs in bedroom. Good lighting but overhead very far away because of high ceiling .Perhaps the light fitting could be lowered.
Positive section of review
The staff were exceptionally accommodating. They froze our drinks for us for our walk the next day.
Negative section of review
Nothing to improve on. It was excellent.
Positive section of review
Location lovely, good walk from doorstep. Breakfast was good, porridge excellent.
Negative section of review
Some sort of animal poo in corner of room behind chair.
Positive section of review
Friendly hosts in a great location with off street parking.
Negative section of review
Creaking floor boards by the kitchenette need to be repaired.
Positive section of review
Good location, helpful staff in general, good cleanliness.
Negative section of review
Everything was ok, the staff is good, but we had some problems, on booking said our room had elevator. But the room was in other part w/o elevator and we had to climb 3 stairs in first day with two 23kg bag and two of 10kg it was extremelly bad. On the leaving they sent someone to help. On the first day I've paid the breakfast with contactless card, when I tried to pay the second with contactless some issue happend, this things can happen I undestand, but we got maltreated by someone that identifies as Alex Roy, really rude.
Positive section of review
Excellent attention from trinity the manager and claudia
Positive section of review
excellent value for over night stay