1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We booked two rooms for two nights to attend a family funeral. The hotels location was just superb and right in the city centre. The location was perfect as we were attending the last of 3 events that were held on that day to celebrate the life of our loved one. in the evening the last event was at the Belong Bar 5 minutes walk from the hotel. Our appreciation goes out to all the staff who were just lovely. Warm empathetic and exceptionally professional. Special thanks goes to Denesh and Bina on reception for showing so much kindness. My daughter and myself arrived at the hotel the day before the funeral shattered and emotional and both of these employees showed much empathy. We are returning to Derby in June for a party to celebrate our loved ones birthday and will definitely book again. Thank you so much Leonardo's Derby!
Negative section of review
Everything was perfect
Positive section of review
Very comfortable room, nice breakfast with good choice for meat-eaters (though could've used some pastries IMO!), also enjoyed a delicious dinner at the restaurant as well. Staff were helpful, coming to fix our TV when the volume was stuck on mute. Appreciated the free parking and the location close to the A1.
Negative section of review
There was a smell of manure outside the property and our room's windows were open when we checked in, bringing the smell inside. There was a leak in our room near the bathroom, though it didn't disturb our stay too much as it happened shortly before our checkout. The TV was stuck on mute, meaning we had to get staff to come - luckily they got it fixed after a bit. Didn't get to use the pool as there was some kind of class happening in there when we arrived and then it closed - we'd specifically booked this place because of the pool so that was disappointing, though partially our own fault as we probably could have used it if we'd arrived earlier.
Positive section of review
The location was ideal for my business appointment in Yeovil. Tranquil village setting , off road parking with spotlessly clean, very comfortable accommodation, exceptionally friendly staff and great quality home cooked food
Positive section of review
Lovely studio in the back of a home. Everything is clean and welcoming. Comfortable beds. Host incredibly nice and helpful. 5 minutes cab drive from Luton, perfect solution for late arrival/early departure.
Positive section of review
c onvenient for three counties showground malvern, the interior is very roomy and well furnished
Negative section of review
as we used the first carpark it was a little further to the hotel entrance than expected but this would not stop us using the hotel in future
Positive section of review
It was very clean.close to restaurants and shops
Negative section of review
The noise from the room next door kept us awake on the first night.luckyly it was empty the second night.being in the construction industry I doubt if there is any sound proofing in the walls and floors.
Positive section of review
Friendly and approachable staff.
Negative section of review
N/a
Positive section of review
Modern, clean great location.
Negative section of review
Small garden had a few broken chairs looked slightly run down but wasn’t an issue as we still had fantastic stay just didn’t want anyone to think damage was caused by us.
Positive section of review
LOVED THE LOCATION
Negative section of review
i went with my son. the room had glass seperating the toile tothe bed. I believe the glass is the wrong way round .you could see straight through. no privacy.
Positive section of review
All was perfect