1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We recently had the pleasure of staying at the Red Lion and it was an unforgettable experience. From the moment we arrived, we were greeted by the warm and friendly staff who made us all feel right at home. The location of the hotel couldn’t be better – it’s nestled in the heart of Lacock, with easy access to all the attractions. One of the highlights of our stay was the delicious food offered at the hotel’s restaurant. All our meals were excellent, and I especially loved the freshly cooked breakfast made to order. It was the perfect way to start each day of exploration. The rooms were impeccably clean and welcoming, providing a cozy retreat after a day of sightseeing. Overall, my stay at the Red Lion exceeded all expectations, thanks to the amazing staff, fantastic location, and delicious food. I can’t wait to return!
Negative section of review
Mattress was a little uncomfortable as we do not have a sprung mattress at home.
Positive section of review
A real oasis in the heart of the East End. Bedrooms were very comfy and warm and breakfast had a great choice. The old building is beautiful and some of the rooms could be used just to sit quietly and read etc if they weren't being used by groups on retreat. The main sittng room had a lovely fire and was so peaceful. Reception staff can sell you drinks including wine and there are other snacks on sale too. The chapel is another lovely space and guests can attend daily services if they want to. The grounds are lovely with seating and tables and the Yurt (community cafe) in the neighbouring grounds do great coffees and cakes. Best cheesecake I've had in years. I would definitely stay again and prices were very reasonable for the quality of the surroundings.
Negative section of review
It might feel different if you were surrounded by groups - I was lucky that there were no large groups on that particular Sunday night.
Positive section of review
It had its own entrance. We could still get out the front by going through the main hallway. The sofa was essential. It had a flame fire. It had a good sized bathroom with bath. The wi-fi was excellent. The bed was comfy. Lovely towel swans, very welcoming. Parking permits provided. Parking very close.
Negative section of review
The hanging ceiling lights, my poor husband kept banging his head. The bathroom was cold. We didn’t use the kitchen apart from the kettle so can’t comment on those facilities apart from they were very clean although the corkscrew didn’t work but the owners are going to replace it.
Richmond upon Thames, United Kingdom
Positive section of review
I think there should be two prices for the breakfast as I didn’t want a cooked breakfast and the price included it.
Negative section of review
I thought the restaurant food was average
Stockton-on-Tees, United Kingdom
Positive section of review
Good location, had enough rooms/beds. Good stay for our team working in the area.
Negative section of review
N/A
Positive section of review
Very comfortable and clean with good facilities and set in lovely countryside
Negative section of review
All good
Positive section of review
Nice historic place, location is wonderful, staff experienced and friendly
Positive section of review
Well situated, fabulous decor, comfortable beds.
Negative section of review
Disappointed with limited evening menu.
Positive section of review
I did not like anything about the property.
Negative section of review
Beds had hair in them Hair in the sinks Hair in the shower and dirt and grime Dirty worktops Dirty kitchen sink Mattresses are thin and uncomfortable. Poor quality Windows had to be banged shut this caused the next door neighbour to come and bang on the door screaming and shouting. Floor thresholds broken so my child pinched her foot and hurt it due to this. I contacted the owner of the property about all the matters and they were messaging me back until I sent pictures of all of the problems and havnt been back in touch since. If I hadn't just done a long day of traveling and flight with my kids I would have rather drove 3 hours back home but obviously with travelling with my children they were tired so we had to stay. The owner even messaged about making sure we put our rubbish in the bin to help their cleaner. More like there is no cleaner to do the job as they obviously don't clean the house or the beds before the next person arrives. Absolutely disgusting. Avoid at all costs.
Positive section of review
It is clean and comfortable.
Negative section of review
It’s too small.
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