1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We have stayed here lots of times and choose here above all other hotels when we visit Bristol. Free validated parking on site; friendly welcome; helpful staff; massive, comfortable beds; biscuits included on the hospitality tray. The hotel is also very easy to access by car, as well as being in a prime location at Cabot Circus (with all its shops and restaurants).
Negative section of review
I would have given the hotel a 10 but was a bit disappointed not to have a walk in shower rather than a bath with a shower over - the water temperature kept going from hot to cold which wasn't comfortable. Also, the price of breakfast at £15 a head is too steep - we usually eat it at Wetherspoon which costs about half that much. BUT this will not put us off staying here again.
Positive section of review
Location close to Hawes, Cottage was well equipped and clean & tidy. Nice sun trap at rear of property. Good communication with the owner, keeping us updated on parking and check-in time. Nice local walks close to property, too. Would strongly recommend.
Positive section of review
Breakfast was good and not rushed. A good selection, excellent full English breakfast. Very approachable staff. Lovely garden at the rear. Great free parking.
Negative section of review
We were on the third floor, which was a lovely room and good view to the front. However, there was no lift and quite a lot of stairs for someone with a knee injury! If we had known that at the booking stage we would have asked for a more accessible room nearer the ground floor.
Positive section of review
Friendly staff and excellent location. Great base, cosy room. Close enough to all attractions but far enough to avoid the noise from the city.
Negative section of review
The room needed a little TLC, but was clean. The bathroom pod was a little on the small side but adequate.
Positive section of review
Lovely home, great surroundings and a lovely hamper left by the hosts. Great communication!!
Negative section of review
Nothing
Positive section of review
Location, reception areas, staff - all great.
Positive section of review
Terrific location, clean and very comfortable
Negative section of review
Only criticism was that there was very limited staff available so that ability to purchase a drink from the the bar was dependent on the receptionist not being engaged on calls
Positive section of review
Breakfast was vert good and large
Positive section of review
Good location and friendly staff
Negative section of review
Hotel was very warm. Air conditioning made noises throughout the night and window wouldn’t open. Rooms were very dated and bed lining had marks
Positive section of review
Very clean
Negative section of review
Nothing