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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
In this place I was also in the shared room with four beds for four women. I loved the experience and the girls I shared with were very respectful of each other's schedules and sleep. The bed was comfortable for me. I must also say that the location is very good, a few blocks from a metro station that served fairly central lines such as Picadilly and the District Line and there are many food options nearby including the supermarket.
Positive section of review
The setting is lovely, inside a quiet garden. This place just needs a few finishing touches as suggested below, like a table and chairs outside the room, a more comfortable mattress and maybe some storage place for large suitcases and it would transform this place from a 6 to a 10.
Negative section of review
When we arrived after a brutal 36 hour door-to-door journey from Australia, there was no one around at the property and it was not possible to find someone to talk to about not being able to enter the property. In the lead up to our stay I received gushing emails about how thrilled the host would be to welcome us to the property, I thought these emails were over the top in the way they were written. In reality, there was no one around to greet us or even to talk to us about entering the accommodation at the rear of the house. I found a phone number that went to a Philippine based agency who began by saying that they could not release the entry details until they received some kind of confirmation. After a long discussion and some phone calls they eventually gave me the key location and we were able to enter the accommodation. Once inside, we found the room to be extremely clean and was to a very high standard. However, the place is tiny, with a living floor area of only around 4 square metres once the bed is let down to the sleeping position. We spent the entire stay trying to move chairs and suitcases around so that we could move around or open the bathroom door etc. The bed is like a weekend temporary guest bed and was very uncomfortable, especially for a long stay. I would not recommend this place for a stay of more than a couple of days, but for a weekend away it would be fine. I think the host really needs to improve the way guests are greeted and are able to enter the property! Also, the place really needs a table and chairs just outside the room so people can relax outside, as once the bed is lowered there is nowhere to sit down and eat. There are very old chairs at the other end of the garden, but these are not near and not in good condition.
Positive section of review
A stylish apartment right in the heart of the city. A few steps away from shops,restaurants,tram,trains & and buses. This self-contained apartment has everything you need for a comfortable stay. Iman, the host, was very attentive and caring.
Newcastle upon Tyne, United Kingdom
Positive section of review
The staff went up and above to make you feel welcome. Always smiling and ready to help with the smallest of problems. It was pretty centre to where I needed to be so the location was perfect.
Negative section of review
N/a
Positive section of review
Very comfortable. Quiet,beautiful location. Very useful instructions and information. Very good Wi-Fi. Comfy bed. Tastefully presented.
Positive section of review
Just a 6 pound bolt ride from Manchester Airport and very clean and comfortable with a fridge and microwave and comfy warm bed
Positive section of review
The location is brilliant right opposite the pier. Staff were very helpful Sarah on reception was very welcoming.
Negative section of review
Bit dated however this did not deter from a great place to stay.
Positive section of review
Room was ok and staff very helpful with location suitable to meet friends in the area.
Negative section of review
IBIS is a little overpriced for the facilities on offer. Starting to be uncompetitive brand and could have stayed in the nearby Hilton for much the same cost.
Positive section of review
Service was great food was good
Negative section of review
Shower stall is way to small
Positive section of review
Clean, comfortable
Negative section of review
Travelling without internet access made the online access tricky.Our first experience of a totally online booking system..thankful for the room service lady on-site when we arrived who was excellent . Parking problematic at certain times.of the day