1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
+ We got a complimentary room upgrade. + Breakfast buffet was extensive and of good quality. We were travelling with some family members and could sit together every morning, despite a quite fully booked house. + Situation of the hotel is perfect for exploring the city. + Service for in-room dining was quick and very friendly.
Negative section of review
- On arrival we asked for assistance at the concierge with an event booking. Unfortunately we got a very unsatisfying and unpleasant reply, delivered in a rather impolite way. Basically he was telling us to help ourselves. Luckily, on our last day, we encountered a very nice and friendly (female) concierge who easily made up for her bugged colleague. - One of the lights in our room wasn't working. But since there were enough other lights, this was only a minor fault.
Positive section of review
Our stay was fantastic. The hosts couldn't do enough for us. Mountain View was lovely it had everything anyone could have wanted. Would definitely recommend to others and stay again ourselves.
Negative section of review
Nothing.
Positive section of review
Easy to find, remote and quiet. There is no fussing around to check in and the air on is better than 5* hotels I’ve stayed in which I appreciate as I suffer with asthma
Negative section of review
No lift, but expected with the size of the property didn’t cause an issue for us.
Positive section of review
Delightful, quiet country location close to Ballycastle and attractions of the stunning Causeway Coast. Warmly welcomed by Martin. Thoroughly enjoyed our stay.
Positive section of review
It’s an unusual quirky character property, great for photos. Good size kitchen, clean bathroom. Right in the centre of town so very convenient.
Negative section of review
Inflatable sofa not very comfortable and no side table or anywhere to put down a hot cup but for on the floor. Outside the door was messy with broken glass on the floor.
Positive section of review
Great location. Great view. Staff was friendly and responsive.
Negative section of review
Parking was available but not for all guests. So, you are pitted against your fellow travelers trying to get a spot before they do on a dangerous part of the road. One person parked perpendicular over at least 2 spots and was towed to make way for other guests. I'm sorry to think of their inconvenience, however, am in full support and appreciation for how such an ignorant and selfish act was handled by management.
Positive section of review
Very stylish hotel with great people working there!
Positive section of review
Lovely accommodation in an excellent location.
Positive section of review
Nice period features with a luxurious feel
Negative section of review
Nothing
Positive section of review
Nice rooms and restaurant downstairs
Negative section of review
The rooms are a bit small
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