1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Right from the start this is a wonderful place to stay - beautiful, peaceful location and a lovely old building. The welcome from the girl manning reception/ serving dinner was truly exceptional as was all of the service we had there. We had a lovely, comfortable room with a great shower. The food was delicious and the dining room is lovely with wonderful views. Can't recommend this place enough. There was even home made shortbread in the room. So nice!
Negative section of review
I can't think of anything.
Positive section of review
The location in central London is excellent, the staff were very friendly and it was clean. Despite a few minor issues we enjoyed our stay.
Negative section of review
The room and especially the bathroom are in need of renovation. On the first two days the service at breakfast was extremely chaotic, although this seems to have now been dealt with by a change of management and serving a continental breakfast instead of full English. The lift operates strangely, sometimes going up to higher floors before taking us down.
Positive section of review
Location, accommodation, ambience, staff very friendly, very professional, very knowledgeable.
Negative section of review
Walk in shower bedroom on top floor, but plans are in place to build additional ground floor accommodation.
Positive section of review
The room was dirty when I checked in. The floor as well as the bureau was covered in crumbs.
Positive section of review
Fantastic rooms, delicious restaurant food & friendly helpful staff
Positive section of review
Perfect location - in between to underground and buss station
Positive section of review
Very nice and clean. Great area and great value for money.
Positive section of review
Great location, attentive staff and good value for money.
Negative section of review
Slightly dated in area although there was work taking place to upgrade.
Positive section of review
Great people and amazing room
Positive section of review
Location
Negative section of review
Room very warm at night