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When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The bedroom was nice and comfortable and the bedding was clean and fresh. The TV was nice and big and being a smart TV was great so we could sign into Netflix etc. The owner was replacing the kettle and faulty light which was good following the note we left and was very responsive. We did enjoy our stay and the place was lovely and warm. New Quay and Cardigan worth a visit.
Negative section of review
We expected a text before checked in which we didn't get although it said to call the owner if not. Very frustrating to find the place. Spent a good half hour trying to find it and when we called the owner and said where we were she told us to go up the hill and turn at the mirror which we did and ended up in a private house which was difficult to turn the car around. The road was really steep and as many people have said you DO need a sign at the entrance off the road to say you have arrived. The place looked much more run down that the booking.com pics which was disappointing. A cafetiere would be nice as others have said (£10 easy fix) and I think its important to say about the steep road to the property. We didn't go to the beach as a problem hip wouldn't have coped with the steep roads. Bit of paint to the front, a sweep up and a bit of weeding would have make all the difference. An introduction book would be good too with useful info about the place and area and the mirror in the downstairs bathroom was way too low ! Minor changes, all would be very welcome to future holiday makers and we still enjoyed our break.
Gerrards Cross, United Kingdom
Positive section of review
Room good. Bathroom excellent, nice shower with movable nozzle you can spray all over your body. Very nice continental breakfast. Friendly and efficient staff at reception and at breakfast. Nice big car park. I like the 11 a.m. checkout and not 10 a.m.
Negative section of review
Narrow single bed could have been wider. Some men were noisy about 12-15 a.m. and stopped me getting to sleep for a while. I wanted to use teletext on the tv to check football results but the tv didnt seem to have teletext.
Positive section of review
- Beautiful, modern, spotlessly clean, well equipped chalet. - 10 minutes walk to the beach and lovely friendly California Tavern. - Short driving distance to Great Yarmouth and also to many sightseeing attractions nearby.
Negative section of review
- You have to pay for the electric via an electric meter which takes £1 coins. This was not mentioned in the ad. It cost us £35 for 4 nights for 2 people and were very economic with it. - There is NO FREE WIFI even though free WIFI is heavily advertised. Other customer reviews have noted this too. THE WIFI DOES NOT WORK. - The Owner doesn't reply to emails after booking. - The oven/grill was incredibly complex to operate and there were no operating instructions.
Positive section of review
The staff were very friendly, I was allowed to have my room early and the bar area and food were very good value.
Negative section of review
The heater in the room did not work, there is no usb for charging your phone, general decor is a bit tired.
Positive section of review
Fantastic location and traditional fixtures and fittings
Negative section of review
Restaurant staff were a little slow at all aspects from ordering to delivery of food albeit they were quite pleasant.
Positive section of review
Everything perfect such a luxurious apartment
Negative section of review
Nothing more just the parking
Positive section of review
Lovely decor and comfy beds, very clean too
Negative section of review
Could do with replacing the windows as could hear people walking and talking outside the bedroom windows through the night. Front door needs replaced as it's on a bad condition and very draughty didn't feel the most secure.
Positive section of review
Privacy, views, quiet, friendly
Negative section of review
Suggest the knives in the block are sharpened including the bread knife
Positive section of review
Great comfy room. Very clean.
Negative section of review
A little attention needed to the shower fixing.
Upper Slaughter, United Kingdom
Positive section of review
Very friendly staff
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