1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The only thing l liked was the cleanliness and the food. The housekeeper and one reception person who greeted us were the only ones l would rate as good. The manager should be ashamed of herself as we had what could have been a serious incident and she appeared to brush this to oneside.
Negative section of review
my husband and l arrived on the friday as we had a family wedding near by to attend on Saturday. We checked in friday afternoon greeted by a nice polite young man. After taking our cases to the room we went to the reception bar to have a drink and book the resturant when a not nice character came into the bar and was very abusive to the barman. We decided to go back upstairs and the character was leaving at this point after throwing abuse to the staff. We later decided to come down have a drink in the bar before our meal, chatting to the barman. The character from previous then came back in shouting and more drunk or whatever and shouting abuse it ended with my husband being assaulted and to cut the story short the manager dealt with the incident very bad. I will say she did give my husband and l a free drink for the trouble.
Positive section of review
Lovely cottage in a convenient location, especially as we came by train. Good facilities and very comfortable.
Negative section of review
When we arrived there was a bag of dirty towels and the back door was open. The promised milk did not arrive. Bathroom floor had not beencleaned. However, our hosts were very apologetic when we contacted them and there was a lovely bottle of wine.
Positive section of review
Very good customer service, friendly and helpful and the room was very clean with a comfortable bed.
Positive section of review
The room were spacius with beautiful wiew over the mouintains. Very nice staff. Food was excellent!
Positive section of review
Perfect Central location, staff are all friendly and welcoming
Negative section of review
Not so much didn't like, but the small double we stayed in the decor was tired chips and scuffs on walls and the housekeeping could do with giving the rooms a detailed clean maybe once a week, dust, debris and build up in corners of the room.
Positive section of review
The staff were extremely helpful and the breakfast was nice.
Negative section of review
The main light in our room had a cover missing so the electrical wiring was visible.
Positive section of review
everything including the goodies left kindly by Julie
Negative section of review
nothing
Positive section of review
Very clean , easy to get to the airport
Negative section of review
The wait time for food
Brighton & Hove, United Kingdom
Positive section of review
Breakfast, sea view, location
Negative section of review
Lack of proper sound isolation between neighbouring rooms
Positive section of review
it’s good value for money