1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Arrived on the Friday and the room we was given wasn't really upto standard. So they upgraded us to a newly decorated family room which was much better. Breakfast evening meal was for fantastic for the money. Staff really pleasant.
Negative section of review
The entertainment was horrendous. They need some better singers. The dancing and costumes were inappropriate for children. It's like something you would see at tiger tiger.
Positive section of review
The restaurant is superb. Eat in the cocktail lounge and you could genuinely be in any of the top social dining restaurants in the UK. Order a selection of the nibbles and starters and you won't be disappointed
Negative section of review
Decor in room 9. Tiger print walls ! Not our cup if tea at all. Bed incredibly low and uncomfortable
Positive section of review
In general, with one exception ( see below) all was very good. The breakfast , location and the general ambiance of the hotel was enjoyable.
Negative section of review
We stayed in room 315 with a see view. The windows in this room could not be opened which resulted in the temperature reaching 27 deg, C. This was uncomfortable and the staff were unable to help. This resulted in our assessment being good not excellent.
Positive section of review
Very nice place, friendly host and a location which is hard to beat in Chelsea, South Kensington! Highly recommended.
Negative section of review
Somewhat smaller than you would expect seeing the pictures. Nevertheless, comfortably suitable for a family of two adults and two kids.
Positive section of review
Quiet, well situated. Room not large but adequate. Comfortable bed. Buffet breakfast with plenty of choice
Negative section of review
N/A
Positive section of review
Beds were very comfortable. Kitchen was well equipped. Garden was secure to play in.
Negative section of review
There was a floorboard missing under then carpet outside the bathroom. All 7 of us misfooted and hurt ourselves on it. Mentioned it at the time when staying and was told it couldn’t be fixed during our stay.
Positive section of review
Lovely little cottage in a great location. Cute, cosy and comfortable.
Negative section of review
It was very cold 🥶 on arrival and took a while to warm up
Positive section of review
Staff were friendly and the room was very tidy and clean.
Negative section of review
Was very noisy and could hear people in corridor and outside.
Positive section of review
The staff were so welcoming and friendly.
Negative section of review
The bathroom was a little outdated, but OK for a one night stay.
Positive section of review
very good location
Negative section of review
nothing to say