1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
location and views were great. the host went out of his way to help us even though we arrived early, apartment was excellent
Negative section of review
nothing
Positive section of review
It was so cozy and very clean. Hot tub was great and the whole thing was just so relaxing
Negative section of review
Could have warned me about the hot tub fumes when i took the cover off. Was like a skelp on the face haha
Positive section of review
The room was good size and the water pressure was good. Worm water was easily set
Negative section of review
I called before I arrived and was told my room was ready. On arrival the woman take a firm look at me and said she doesn't think the room is ready. She phone another woman and told her the room is not ready if she could give me another room. The woman then come to the reception, not sure why. Then she went back upstairs and after around 20 min me standing there waiting, she phone back. The receptionist told me there is a room that no one slept in last night (why did she have to tell me no one slept in it). I went upstairs to the room and it was clear someone had slept in the room. I went downstairs and someone else came and paid for their room and went upstairs straight away with no problem and the same with the second person who came to reception. There were rooms for 2 people but none for me. Just in case anyone may be wonder, yes I paid for me room like anyone else.
Positive section of review
Staff are fantastic. Especially girls on reception. Sorted taxi to town quickly
Negative section of review
Outside of hotel very dirty. Needs cleaning around beer garden. Building needs painting badly looks like dossers house.
Positive section of review
Location near to Hampstead Heath also underground
Negative section of review
Room was small not enough choice for breakfast
Positive section of review
Very clean staff was very friendly and helpful
Negative section of review
Nothing
Positive section of review
Good location and the bed was extremely comfy
Negative section of review
The room was extremely small, the pressure in the shower was non existent
Positive section of review
Very spacious. Nice big bath!
Negative section of review
All fine
Positive section of review
Staff were friendly.
Negative section of review
Dirty. Freezing room Insects in the room Very old dirty decor
Positive section of review
Location
Negative section of review
Broadband not available Beds not comfortable