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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It’s a very welcoming, light, comfortable and clean property. Laid out well and decorated to a very high quality. The furnishings are delightful, the bed was very comfortable (exactly to our liking-firm but not overly). The bedding superb. The bathroom/shower room well laid out and well stocked. As was the kitchen. Incase theres concern regarding this review. I guarantee my wife and I do not know the owner, we are truly recording our experience of the place.
Negative section of review
We liked everything about this property and will recommend to all family, friends and everyone we get chance to discuss visiting Arundel.
Positive section of review
Location was in town centre so very convenient for exploring the town and entertainment. The room was clean and comfortable and nicely decorated. Heating level was perfect. The bathroom was nicely fitted out and the powerful shower was excellent. Receptionist was courteous and helpful.
Negative section of review
It wasn’t clear where the public entrance to the rooms was so after some walking up and down the street and I couldn’t see a sigh for accommodation. I entered the public bar for help, the barman was helpful and directed me to the reception which was accessed by stairs through the public bar. Cold snack type breakfast was packed in a bag and left at the room door which I suppose was adequate. Only one chair in the double room and there was no table to eat the breakfast on. Trying to eat it on the end of the bed with a hot coffee wasn’t comfortable. Ability to draw the curtain and open the window while having breakfast on that lovely sunny morning would have been nice. Both ends of the street had security gates which would prevent access if returning from a late night function outside of the Main Street complex.
Positive section of review
Breakfast was excellent - good choice, excellent quality. The room was just big enough, but the bathroom was enormous with shower over bath and everything you would expect. Everywhere was lovely and clean. Tracy and Simon are very friendly and helpful. Overall an excellent stay.
Negative section of review
Nothing, all was good.
Positive section of review
Excellent location and well equipped flat. Easy to access using the lockbox and quiet generally. Kitchen with oven and hob. Great TV.
Negative section of review
Awkward to get into the doors at the bottom given how they open. Can be hard to park close to the flat. A couple of the bulbs in the bedroom/sitting room were near the end of their life and flickered.
Positive section of review
The house was spotlessly clean and very well equipped with everything we needed for our stay. Great location.
Negative section of review
Nothing
Positive section of review
Easy access to the grounds where we could exercise our dog. The room was clean and of a good size
Negative section of review
Having meals in the lounge with our dog was fine. However we were seated far away from the kitchen and restaurant which meant staff were not around unless bringing our food. Poor communication between the reception and kitchen meant there was no table set for breakfast on the first morning. Toast and coffee were given to us with no butter or milk. By the time staff arrived with our breakfast the coffee and toast were cold. I would have expected an offer to replace these which was not made We were the only people dining in this huge lounge
Positive section of review
Facilities and staff good. Hotel lobby and facilities nice
Negative section of review
Room and hallway very tired looking, musty smell. A lot of noise from outside traffic and beds need upgrading as whole thing moved everytime anyone rolled over. Was reasonable experience overall but expensive room for what it was.
Positive section of review
The room was spotless easy to find great location
Positive section of review
Comfortable bed. Loved the log fire
Positive section of review
Location as we had an early flight
Negative section of review
The restaurant was pricey and selection was limited. There are multiple garden inn’s around would be nice if the hotel name was more obvious.