1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Location for us was perfect. Check in and out really easy and staff on the desk were really friendly and helpful. Room was really good size and the view was very cool. Good WiFi and the secure car park was a massive plus.
Negative section of review
Sign in the bathroom said to put towels in the shower if you want them changed over. We did this but came back late at night to find them still in the shower despite housekeeping having been in and refreshed the room, not ideal. Also unpleasant smell from toilet.
Positive section of review
The friendly welcome The position We were made to feel at home immediately
Negative section of review
Nothing - it was perfect
Positive section of review
We've visited the Bay Filey many times. We enjoy our trips everytime.
Positive section of review
Location was very handy for T3 Heathrow. Spacious rooms. Very clean.
Negative section of review
Staff was unclear about how to get to my room (across the bridge). Couldn’t turn because light off.
Positive section of review
Excellent location, well equipped, comfortable and spacious.
Negative section of review
Main bedroom bed seemed quite small. Would recommend upgrading to a queen sized bed. Apart from that everything was excellent.
Positive section of review
Beautiful house, well presented.
Negative section of review
The room was less well presented, bathroom very small with weird springy shower tray!! Decoration a bit shabby in room. No easy chair and a bit dim.
Positive section of review
Great staff nice location
Positive section of review
A home from home!
Positive section of review
Clean and tidy
Negative section of review
A little care worn. Not just my room but the whole hotel.