1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was a convenient stop for seeing Canterbury and within close proximity of Dover (we were travelling to France)The garden was great for the dogs.
Negative section of review
The estate was still being built so a bit of a building site. There were some personal belongings around like photos etc which was a little uncomfortable.
Positive section of review
Good parking. Comfortable beds. Modern decor. Fresh and clean. Great breakfast. Welcoming friendly helpful host Amanda.
Negative section of review
Couldn’t get Wi-Fi code to work. No heat available on radiators to dry things. Mirror light didn’t work. Minor things.
Positive section of review
The staff was very friendly and helpful, specially those workers of the restaurant and kitchen.
Negative section of review
The bathroom, old and little.
Positive section of review
Breakfast was ok but too late. Bed was comfortable and the hotel was clean.
Negative section of review
No facilities for people with disabilities, the walls are papwr thin and you could hear everyone walking in and out and the bathroom etc. The locks on the door were flimsy and at night l had to put a chair against the door to ensure no one would get in whilst we slept. There is no staff after 6pm so if anything were too happen who do we turn to. This was more of a guest house than a hotel. The staff though were great and very helpful. Good as a budget hotel but not worth a much as we paid for it. Needs a lot of reformations and especially needs to be v disabled accessible as my wife who is partially disablef found the stairs very hard. The window for breakfast was too short, 0830 to 0915, there should be a longer period say between 0700 abs 1000. There was a limited choice for breakfast it was either a choice of three cereals or a cooked ɓreakfast, there could have maybe been something lije croissants or rolls and maybe choice of meats such as ham or cheese.
Positive section of review
Clean friendly staff located close to Victoria train station close to town
Negative section of review
Nothing
Positive section of review
Very friendly helpful staff. Lovely large room. Delicious afternoon tea.
Negative section of review
Pool changing rooms needed some attention. Broken tiles and very slow shower.
Positive section of review
Everything. but breakfast extra so I refused to have it.
Negative section of review
Breakfast £18.00 extra no way .
Positive section of review
Friendliness of staff, excellent food
Negative section of review
Would have been good to have a little fridge in the room
Positive section of review
Book location, nice staff.
Negative section of review
No window in room.
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