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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Perfect location and lovely relaxing room after a long long day at work. Loved the bath in the room and took full advantage of it. Received a lovely call of Lynne to check all was OK. Bed super comfy and a great night's sleep. Had to leave early so didn't get breakfast but will be back to sample. In fact I've already booked for next year.
Positive section of review
Wonderful stay with warm, sweet and sincere people. a nice breakfast and beautiful (spotless) rooms delicious breakfast prepared with care. lovely, quiet environment. feeling of relaxation. lovely hosts who provide great advice (in the area) we felt very welcome and at home here we would love to come back again.
Negative section of review
nothing!
Positive section of review
Communication was excellent, got door / key box codes on time & worked perfectly. Apartments were perfect, modern & clean with excellent facilities. Beds were comfortable & despite the noise from Mathew Street (Which we were pre-warned about), it didn't stop us from sleeping. Location was superb.
Negative section of review
Nothing really, it was all good. Only one minor thing, we ran out of toilet roll on our last morning. Maybe supply more toilet roll ??
Positive section of review
Room was a basic double , not what i paid for , said the only other executive they had was in basement , with sofa , which i needed. Changed rooms , only a quilt throw on the bed , no sheets , the room was freezing and looked out onto a wall .
Negative section of review
Hotel was very Elaborate in main areas , the Staff were very nice . after saying that , it was not worth what we paid , It was only for one night , so we just got on with it .
Positive section of review
Breakfast was excellent - except for the toast (see below). The location is perfect for a peaceful break in a stunning part of Scotland. Dinner in the main restaurant was very good. Service was very good.
Negative section of review
The toast - we had to send it back 2/4 times to be toasted. A silly point, but a detail that should be corrected in such a luxury hotel. We dined in both the main restaurant and the Deck. The former was very good, but I am not sure the Tapas concept at the deck is fully worked out.
Positive section of review
Location directly by the Kensington Gardens - ideal for exploring all of Westminster on foot if you like walking. Room was on the smaller side but had everything you needed and the shower pressure was good.
Negative section of review
Overall not much negative to say - staff was very professional, but not overly friendly. Be mindful that if you have a basement room that it might get a bit loud with people walking on the street right outside your window.
Positive section of review
Excellent place to stay, with a very friendly owner. the room was clean and fresh. the breakfast was lovely with plenty of choice.
Negative section of review
nothing
Positive section of review
Just a hop. skip and a jump from the main square in Keswick. Great location
Positive section of review
Clean room. 10 min walk to center Reasonable priceed
Negative section of review
Shower a bit unpredictable
Positive section of review
spotless
Negative section of review
unexpected stairs to climb