1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast was delicious, with a choice of eggs, yoghurt, granola and fruit and croissant. Relaxed approach to going in and out and plenty of local knowledge regarding places to visit. Lovely dog walks and a friendly attitude to our dog.
Negative section of review
Liked it all.
Positive section of review
The location was ideal for our break, the staff were friendly and attentive. The suite was clean and had everything thing needed
Negative section of review
Everything was fine, the buildings were looking a little bit tired, but this was obviously being addressed with maintenance taking place. This is not a complaint, just an observation. This didn’t affect our stay in any way
Positive section of review
Location was good but Paignton is a small place so not difficult to have a good location. That was about all I liked.
Negative section of review
The heat in the night was unbearable, we had 3 rooms over 3 different floors in the hotel. The air con was non existence therefore the majority of our party (6 in total) had a very poor sleep. All walking up with soar throats & a lack of sleep, we spoke to reception & it was escalated to a manager. No sympathy whatsoever with the situation we faced, even though we booked for 3 nights my entire party left after the first night. No offer of a refund & no compensation. Abysmal stay & very very poor from mecure. If you like a cool well circulated hotel DO NOT stay here. If you like a sweat box, go ahead. We lost around £700 as a party of six. Emailed mecure customer service - still awaiting a response.
Positive section of review
All the Staff were brilliant. They were very helpful. The food and service was excellent.
Positive section of review
Lovely view from our room, owner was very welcoming nice breakfast good guesthouse
Positive section of review
The proprietor went out of her way to accommodate our dietary requirements.
Negative section of review
Nothing - it was fabulous
Positive section of review
Breakfast very good. Staff friendly and helpful. Bed comfortable.
Negative section of review
Rather strangely left one towel each. I say towel, blankets more appropriate. Each one was five foot by three foot, thick and heavy. I don`t like ordinary bath towels, preferring to use just a hand towel, but had no choice. Not good for me or the environment.
Positive section of review
Friendly helpful staff. Ideal location
Negative section of review
Nothing
Positive section of review
Fabulous location and facilities
Negative section of review
Only a two slice toaster!
Positive section of review
Great location
Negative section of review
Nothing