1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Beautiful decor. Quality bed linen. Comfortable and practical but also full of character. Rare that properties balance both. Really comfy beds and sofa. Just felt instantly relaxed. Spacious bedrooms. Good location near restaurants and deli/bakery. Easy walk to main attractions. Wish we had booked to stay for longer so to enjoy the location more. Quiet street and blackout blinds so perfect for a good night’s sleep.
Negative section of review
Couldn’t fault it really - close to perfect. I wasn’t keen on not having direct control over the heating though. Also we didn’t try to open upstairs windows due to window film - though not a major issue as we went in early spring - but some people like to sleep with window open.
Positive section of review
Breakfast was lovely plenty to choose from.Freshly made toast,cereal,fruit,croissants,youghurt and Welsh cake.Unlimited coffee,tea and juice.My husband does prefer a cooked breakfast on holiday though.
Positive section of review
The location in central London is excellent, the staff were very friendly and it was clean. Despite a few minor issues we enjoyed our stay.
Negative section of review
The room and especially the bathroom are in need of renovation. On the first two days the service at breakfast was extremely chaotic, although this seems to have now been dealt with by a change of management and serving a continental breakfast instead of full English. The lift operates strangely, sometimes going up to higher floors before taking us down.
Positive section of review
The room was dirty when I checked in. The floor as well as the bureau was covered in crumbs.
Positive section of review
Fantastic rooms, delicious restaurant food & friendly helpful staff
Positive section of review
Perfect location - in between to underground and buss station
Positive section of review
Everything was convenient and fitted our needs
Positive section of review
Great people and amazing room
Positive section of review
Great breakfasts
Negative section of review
Price of car parking
Positive section of review
Location
Negative section of review
Room very warm at night