1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The hotel room was clean, nice and spacious. Breakfast was worthble for the money we paid . The staff were friendly and helpful. location is just perfect for a walk around the city centre My self and my patrner were extremely satisfied by staying in these hotel
Positive section of review
Nice old building very traditional. Lovely restaurant in the clock tower, food was good. Lovely big swimming pool with lots of chairs for relaxing Jacuzzi sauna etc. Friendly helpful staff everywhere.
Negative section of review
Service was a bit slow in restaurant/bar, but was busy to be fair, with only a few waiters.
Positive section of review
Good room size, comfortable and central. It has washing machine and dryer, what we needed returning after a long overseas trip. Check-in and check-out instructions were easy to follow.
Negative section of review
A carbonised sausage inside the oven from a previous booking, made the room stink when I used the oven, and a few other details tells you the cleaning staff do bot have enough time to clean properly. The bathroom insulator is ridiculously loud (louder than the engines of a Ryanair plane) and if you turn it off, there's no lights in the bathroom. So if you beed to go in the middle of the night you're stuck with 5 minutes of unnecessary loud noise while trying to fall asleep again. It's my first experience where the annoying noise came from within the room, and not the outside. It would be ideal if they provided either recycling bins or recycling facilities, and not only general waste, and some cooking essentials like salt, since it's a self-catering room. We got it with a special cheap price because it was a last-minute booking but otherwise I wouldn't say it's worth the normal price.
Positive section of review
Size and space available. Light and spacious Huge comfortable bed Everything you could possibly need Easy to check in Super clean Free parking
Negative section of review
Although it was free parking twice when we came home, the space we were allocated was taken by someone else.
Positive section of review
Everything from the luxurious decor to the amazing staff who are always polite and attentive but never intrusive.
Negative section of review
Leaving
Positive section of review
Staff were great and very friendly. Breakfast was decent.
Positive section of review
Lovely setup and easy access
Negative section of review
Heating was set up at 32 degrees and felt like a sauna when got in. Towels were not dry
Positive section of review
The location
Negative section of review
The Wi-Fi didn’t work
Positive section of review
Location
Negative section of review
The breakfast
Positive section of review
Location
Negative section of review
Car park was full by the time we arrived