1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It was a clean property with all appliances needed for a short stay.
Positive section of review
Free carparking, very helpful and friendly staff.
Negative section of review
Overall facilities worn out, investment required throughout the bar, eating and hotel areas.
Positive section of review
The staff behaviour at the reception was rude.
Negative section of review
Reception staff. They didn't listen to me, neither cooperated in an appropriate way.
Positive section of review
Easy access to the heart of Harrow
Negative section of review
The key to main entrance was difficult to use initially, but it was my fault because I later figured it out
Positive section of review
Comfortable bed and good bathroom
Negative section of review
Pillow was hard. Could have done with choice of pillow.
Positive section of review
Location ok no breakfast offered
Negative section of review
Filthy carpet old fashioned furniture stains on the ceiling
Positive section of review
Proximity to the University.
Negative section of review
I didn't like the bathroom light, that it was automatic.
Positive section of review
Location Staff Food Bed
Negative section of review
Not much really, just a little tired in parts
Positive section of review
Nothing really
Negative section of review
Room 4 the carpet is filthy and needs replacing with LVT, the room is very very grubby and needs a good cleaning
Positive section of review
Location
Negative section of review
Really poor bedroom, flood lights outside, extractor fans really loud outside. I went home very early in the morning it was so bad…