1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Very pretty and peaceful location. The staff were all absolutely lovely with a nice manner(and not patronising)towards my elderly Mum which I always appreciate greatly. An ideal place to stay for touring the area . There is a nice ambience in the hotel building I would like to come back to try one of their pods.
Negative section of review
Odd little things that stop this place from being a 10- very strange wonky lock on bathroom door, some decorating needed on things like bannisters. The food was lovely but a little expensive- these prices were the same every where we stayed on our Highlands trip though. Good selection at breakfast buffet but more fresh fruit would have made it perfect. However none of this stopped our enjoyment of our last night away.
Positive section of review
Big bright and clean hotel room with comfy beds and furniture (armchairs, table, chest of drawers and clothing rack). Kettle, tea, coffee and milk in the room made our stay more enjoyable. No noise from pub. The staff is brilliant. And the breakfast is really good with a great variety of options.
Negative section of review
The bathroom walls need a fresh painting
Positive section of review
Staff were amazing, really friendly and helpful. Customer service and interactions with all staff was ace! location was perfect and the breakfast was brilliant. Staff allowed us to check in early as the room was ready, the bathroom and bedding was spotlessly clean.
Negative section of review
Dust / deeper clean needed - ceiling light fitting Animal hair on carpet in room - needed a decent Hoover
Positive section of review
Hotel is lovely and the location is superb. Special mention to the wonderful member of staff who had our room ready for just after midday , sorry I did not get her name (latin looking) , for this we are both very thankful and grateful.
Negative section of review
You put two single beds together. My Mrs was always on the otherside of the bed rather than hurting one's torso / back by laying in the middle of the two beds. I did not want to complain , in hindsight I should of pointed this out.
Positive section of review
Novotel Paddington Village, always goes above and beyond to make you feel welcome and take care of any of your needs. Well presented, and down tot earth the staff are lovely and the accommodation is excellent.
Negative section of review
No complaints
Positive section of review
Nice room either small fridge and tea making facilities In the lobby was a dining area with crockery,cutlery etc so you could easily eat your breakfast there or in your room
Negative section of review
People upstairs walking about until 2 am but only for 1 night
Positive section of review
Lovely cottage, comfortable for a short stay, located within walking distance to town, train station and a nature reserve.
Positive section of review
Good location. Pleasant staff. Nice shower. Convenient parking below the hotel.
Negative section of review
Poor quality breakfast. Lack of hot breakfast choices for vegetarians. Windows didn’t open. No fan in bathroom. Bed too hard (for me anyway!). Room was near to lift and was quite noisy at night. Room smelt a bit musty.
Positive section of review
Clean, efficient, well located
Negative section of review
Nothing.
Positive section of review
The location was good.
Negative section of review
The room was in the basement, very small, a bit smelly.