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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Exceptionally clean. All details thought of ( right down to ear plugs in case are a light sleeper) . There is nothing you could want in the room that isn’t provided. Comfortable bed. Lovely furnishings . Spacious bathroom with quality toiletries.Great location . Fabulous hosts. One of us fell ill during our stay and were treated with kindness and understanding. We then left a kindle behind - which was posted to us. That sums up the exceptional customer service.
Negative section of review
Nothing. It was our first time ever in a guest house and the bar has been set very high !
Positive section of review
Great location, very helpful staff, Most haunted hotel in York which was the main reason for staying there, the only spirits there were in the optics behind the bar. Creaky floors and wonky walls in this 500 year old building and the period style decor and furniture addd to the appeal and atmosphere
Negative section of review
The sausages at breakfast had obviously been under the heat lamp for a few hours but everything else’s was delicious.
Positive section of review
Quiet location. Well signed and easy to get to. Lovely buildings with calm relaxing feeling. Was a one night stop but wished we had another night. It’s small friendly and welcoming
Negative section of review
A few signs of age. Grout in tiles in bathroom slightly dark. And some signs of wear in the room.
Positive section of review
Helen, the host, was very friendly and met our needs while staying in her place. The room was excellent and breakfast was very good and fresh.
Positive section of review
The rooms are modern , clean and have good space . In bad weather need to cross to hotel in the open
Positive section of review
It was clean, bed was very comfortable, the staff was friendly and it was good value.
Negative section of review
The toilet flush did not function properly.
Positive section of review
Excellent location. Great efforts for soundproofed rooms. Excellent staff.
Negative section of review
Out of the hostel's control but on my last night, roommates returned at 230am midweek and were loud enough to wake me from my sleep. If pods were the same price as a dorm, I'd opt for that. The doorman of Belushis was a bit abrupt when I tried entering because I couldn't recall my room number. He relented once I showed him my St C card. I understand he was doing his job. Just would make sense to have an internal door.
Positive section of review
Nice breakfast, lovely view from restaurant, friendly staff
Negative section of review
Price was high for what you get but is to be expected for fort William, other places comparable
Positive section of review
Close to the airport Easy access to come and go
Positive section of review
Great location
Negative section of review
Nothing