1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Breakfast cereals, biscuits, tea, were just right, though I could not have breakfast as I do not drink milk. Room with ensuite shower room was clean, comfortable and modern. Location excellent with many amenities very close by, excellent fish + chips shop, restaurants + the friendly pub on the premises. Bus stop a few minutes walk with easy access to Enfield Town shopping area etc. I was pleasantly surprised that though the premises is on a main road, it was very quiet with the accommodation upstairs and at the back of the building. Perfect me as I'm a light sleeper, easily woken.
Negative section of review
During the night periodically something mechanical would turn on outside the building and eventually turn off, sounded like air conditioning. I slept with the window wide open all night as the weather was mild and room a little stuffy, thankfully it didn't affect my sleep and I'm a light sleeper.
Positive section of review
I arrived early before the cleaner had the opportunity to do his work & the previous occupant left the place in a right tip.....but it's clear the cleaner did his work to perfection because the place was spotless when I came back later, you would not have thought it was the same room
Positive section of review
Loved the finer details available e.g. sweets on arrival, flavoured water, popcorn, Photo Booth, etc. Comfortable room- great for a group of 3 friends travelling! Very close to underground station
Positive section of review
Location was perfect. Reception staff polite & very helpful. Room was clean & comfortable. Bar area & restaurant have good views overlooking River Ness
Negative section of review
Noisy Bedroom - room overlooked the street behind the hotel and noise from a disco and late night revellers and from vehicles making early morning deliveries could be heard.
Wells next the Sea, United Kingdom
Positive section of review
Everything about it Very close to the centre Plenty of free parking Great little welcome pack Just perfect
Negative section of review
Having to leave
Positive section of review
Very comfortable and the whole place exuded style especially compared to Hilton on Park Lane
Negative section of review
Runway views restricted.
Positive section of review
Location Well equipped kitchen Comfortable lounge Comfortable bed in master bedroom.
Negative section of review
No instructions - took a while to work out how to use the washing machine No bin info Hot water to sinks was difficult to control Dirty outdoor chairs - no equipment to clean them with Very iced up cold compartment in fridge Bed in smaller bedroom very uncomfortable something wrong with the springs
Positive section of review
Nice hotel, good breakfast, comfortable room, friendly staff
Negative section of review
Some internal building work on going (Mid May 2024) so on Sunday they turned the water off for a while.
Positive section of review
Lovely hotel. Very clean. Staff friendly and helpful
Negative section of review
Rooms a bit dated and tired
Positive section of review
The location was good
Negative section of review
I was staying at the property for one night with a friend. We specifically chose this property as we thought we would feel safe, however this was not the case. A few hours into our stay there was knocking at our door to which we answered thinking it would be another resident or reception, however it was neither. It was a man asking for drugs, even after shutting the door and locking it he proceeded knocking for over 15 minutes. After this we called the emergency number that the property provided us with, which turned out to be a wrong number. At this point we were scared and anxious to even leave the room to talk to reception about the matter. We then called Pureserviced and explained what had happened and the team contact the property to enquire about this issue. After a few minutes we were informed that the man in question was in fact NOT a resident at the property and reception had let him in. I was absolutely appalled by this as I had counted on reception for my safety and never expected they would be reason I felt scared and unsafe. I was further informed that the man simply rang the reception bell, said he was a resident and without any hesitation reception let him into the building. Not only was he let in the building he was then let into the apartment i was staying in and was let to roam the building without a single question for some time. I explained on the phone how disappointed I was considering on my arrival I was asked for my ID and even a photo of my ID was taken, and to hear the same precautions were not taken for others entering made me question my safety.
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