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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I have stayed at this hotel before, so I did have an idea of what to expect. However, on arrival, I was upgraded to a junior suite, treated to complimentary parking and a discount in the restaurant, all of which were greatly appreciated. The junior suite was excellent and albeit I was only staying for one night, if I were to return for a longer period for business I would definitely consider it given the comfort it offers. Breakfast was good and plenty of it via a self-service hot buffet.
Negative section of review
Air conditioning in the room was not good. The room was, I think, South facing, or certainly received a lot of sun. Air conditioning - even on maximum setting - did not keep the temperature of the room cool. The food in the restaurant was perfectly acceptable but not exceptional. For a business trip, after a long drive, it was perfectly adequate before a further meeting and then bed, but if I was staying not on business, I would likely walk the short distance into Durham to find other options. Improvement in the restaurant could be considered.
Positive section of review
We got upgraded upon arrival, and our room was so cosy! It had a rain shower and a really comfortable bed. We didn't use it, but there was also a kitchen with our upgrade. If we were staying longer, this would have been great! The location was also perfect.
Positive section of review
An amazing place to stay. The location was so close to the beach and the arcades, and the house was spotless. Kerry the host was also lovely. We have already booked to go back next year. Would highly recommend!
Positive section of review
Lovely location. Easy to park. Great food. Such a clean room and ensuite. Best hotel we've stayed at. Loved that they also were generous with the room coffee and biscuits supply!
Kinloch Rannoch, United Kingdom
Positive section of review
In such a beautiful setting with luxurious accommodation and friendly, polite and congenial staff. The decor is traditional but everything is the highest quality.
Negative section of review
We were surprised that there was no housekeeping - bed making , etc each day.
Positive section of review
Amazing location, in a friendly village with great pub/food option alternatives. Very clean and friendly, approachable staff.
Grindleford Bridge, United Kingdom
Positive section of review
Friendly staff. Lovely gardens, rooms, food and breakfast.
Positive section of review
breakfast was great, lots to do in location
Positive section of review
Location and breakfast
Negative section of review
Water was not warm enough
Positive section of review
Prime location
Negative section of review
A bit expensive but maybe we’re paying for the location