1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Bradford on Avon, United Kingdom
Positive section of review
Location - very central. Beautiful accomodation - lovely fitout. Friendly staff. Parking right next door (free from 6pm-8pm) which can be difficult in the centre of some of these old towns. Plenty of hanging space.
Negative section of review
Bed a little hard for my taste, but offer of soft pillows made.
Positive section of review
We had a great experience with the staff, who even helped us arrange toothrbush recovery (we forgot it in the room after check out). Quite nice breakfast and a decent room.
Negative section of review
No soundproofing at all and most of the night, there were people running around in the corridor making a ruckus, which kept us up at night. Didn't like that despite being quite far from town, the parking was still paid and that the dinner options closed really early, and the hotel food wasn't great and quite pricey.
Positive section of review
The colours and themes in the rooms. The restaurant was lovely as well . Warm and cosy . Perfect for what we wanted a nice chilled weekend with my car or city noises
Negative section of review
N/A
Positive section of review
Over all excellent stay have stayed before
Negative section of review
We were charged twice so a bit disappointing
Positive section of review
Location, clean and everything you needed
Positive section of review
It was clean and staff were friendly
Negative section of review
Unfortunately our bed was really uncomfortable and the walls were quite thin
Positive section of review
Location was fab and lovely hotel
Negative section of review
We had a bad meal was awful
Positive section of review
Fine room, friendly staff
Negative section of review
stains on the sink
Positive section of review
Everything!
Negative section of review
Only one suggestion... style of bath.with slope can be a bit slippy showering... suggest a bath mat in the bath
Positive section of review
Location
Negative section of review
Tiny lift, rude staff at the bar, blanked me for 10 mins at the counter initially, then told me that even though I was given a card for 30% off my food, it wasn’t valid, then it was only valid for food not drinks (after an argument). Poor level of service